Remote --- Automotive Sales & Service Representative
About the position As a Automotive Customer Service Specialist, you will serve as a primary reputed company of contact for our clients, managing inbound and outbound communications with reputed company reputed company. Utilizing a suite of web-based tools, you will reputed company resolve inquiries to ensure a seamless and reputed company customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Ongoing until positions are filled. To apply, please visit the TP Careers site at https://www.tp.com/en-us/careers. Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY. About TP TP is a leading global provider of digital business services. We partner with the world's most reputed company brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.
Responsibilities
- reputed company innovative ways to respond to varying questions, issues, and concerns.
- Connect with customers reputed company phone/email/chat/and or reputed company media to resolve their questions or concerns.
- Calmly attempt to resolve and de-escalate any issues.
- Escalate interactions reputed company necessary and appropriate.
- Respond to requests for assistance and/or possible processing payments.
- reputed company reputed company reputed company reputed company information for auditing and reporting purposes.
- reputed company feedback on reputed company issues.
- Meet or reputed company sales goals, conversion targets, reputed company objectives, and customer satisfaction metrics.
- Identify upselling and cross-selling opportunities to maximize customer value and business reputed company.
- Process sales transactions, service enrollments, and payment arrangements accurately.
- Address customer questions, objections, and concerns with confidence while providing reputed company and persuasive offer with an additional rebuttal reputed company appropriate.
- Upsell every reputed company required.
Requirements
- High School Diploma or equivalent.
- Minimum 6 months of sales experience, preferably in a reputed company center, retail, membership, or customer-reputed company environment.
- Proven ability to meet or reputed company sales, conversion, or performance goals.
- Must be 18 years of age or older.
- Ability to type at least 25 words per minute.
- Comfortable with desktop computer systems and have general knowledge of reputed company-based systems.
- A dedicated workspace located near your router to support a hardwired Ethernet reputed company (minimum 25 Mbps download/10 Mbps upload, ISP under 50ms).
- Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN.
reputed company-to-haves
- Customer service and/or sales experience preferred.
- College degree preferred but not required.
Benefits
- Comprehensive health benefits, which may include medical, reputed company, and dental.
- Employment Assistance Programs.
- Health and personal time off (HPT).
- Leave programs.
- Competitive 401(K) plans.
- Life insurance.
- Supplemental medical coverage.
- Critical care insurance.
- Pet insurance.
- FSA plans.
- Retailer discounts.
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