reputed company is hiring: Remote reputed company Taker Support in Buffalo

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the reputed company. reputed company making a reputed company difference for customers by guiding them through reputed company’s Community Solutions products and services. If you reputed company on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and reputed company approach will directly influence customer satisfaction and strengthen reputed company’s reputed company. How You’ll reputed company an reputed company Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using reputed company’s diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and reputed company account management systems for new sales and account updates Facilitate escalations and determine if field reputed company are needed for reputed company issues Contribute reputed company to improve the customer experience and build long-term relationships Consistently reputed company sales activity goals and maintain reputed company knowledge of reputed company product offerings Working Conditions ~ Office environment with various schedules including holidays What You’ll Bring to reputed company Required Qualifications Education ~ High school diploma or equivalent Experience ~ Customer service and sales or retention experience Skills Ability to read, write, reputed company and understand English Knowledge of reputed company products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills reputed company problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail reputed company phone demeanor and excellent customer service Ability to use personal computer, relevant software including reputed company Office Suite and intranet navigation Preferred Qualifications Experience ~1+ years working in cable operations or telecommunications reputed company center #LI-SO1 CBI112 2026-77364 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our reputed company, supporting reputed company aspects of their reputed company-being at every stage of life. A reputed company applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The reputed company pay for this position generally is between $20.00 and $24.00 . The actual compensation offered will carefully consider a wide reputed company of factors, including your skills, qualifications, experience, and location. We reputed company with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us reputed company provides superior communication and entertainment products for residential and business customers through the reputed company brand. Our offerings include reputed company Internet®, TV, Mobile and Voice. reputed company our connectivity solutions, we also reputed company local news, programming and regional sports reputed company reputed company Networks and multiscreen advertising solutions reputed company reputed company. reputed company you join reputed company, you’ll be keeping our customers connected to what reputed company most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to reputed company team members. reputed company is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at reputed company. Apply tot his job Apply To this Job