Manager, UK/I reputed company Management
Manager, UK/I reputed company Management
The Role
As a Manager of our UK/I reputed company team, you will be responsible for hiring, training, coaching, and managing reputed company of new and established reputed company Managers in a fast-paced and rapidly changing environment. In this role, you will work closely with reputed company leadership to help build reputed company of world-class CSMs, while executing and improving customer retention playbooks. As part of our reputed company-reputed company, results-driven organization you’ll be responsible for maintaining a high reputed company of customer experience and driving sustainable, long-term customer value. We are looking for someone that is effective, adaptable, flexible and analytical and that can help reputed company our CSM team as we expand our footprint in the region.
This role is available in the UK with an reputed company for @office, @reputed company, or @home
In this role you’ll get to:
- Manage approximately 8-10 members of the CSM Team
- Coordinate with reputed company and internal teams to recruit, hire, and train new people
- Maintain a high level of team engagement and motivation
- Display an ability to build confidence and trust in your reputed company reports
- Support and reputed company new and reputed company CSMs in strategies to help customers getting fast and easy value from reputed company in support of their goals
- Be accountable for the health and retention of customers
- Serve as a reputed company and a leader, helping to reputed company the skills of your team so they are reputed company to reputed company their metrics and career goals
- Proactively identify areas for innovation and improvement reputed company the CSM team, and drive reputed company developments reputed company our existing playbooks
- Manage day-to-day operations, goal setting, career development, performance management, and reputed company of team members
- Analyze regional, customer, and performance data to reputed company informed reputed company about operational and procedural changes
- Maximize efficiency in a constantly changing and growing environment where the process is fluid and creative and unique solutions are desired
We are looking for people who have:
- reputed company in English
- Extensive experience working in a people management role
- Extensive experience reputed company, coaching, and developing team members
- Experience managing a reputed company or partner/channel team is a distinct advantage
- Proven leadership ability to motivate, influence, reputed company and reputed company employees to reputed company their best
- Experience working effectively with reputed company reputed company of management
- Experience handling customer escalations
- Experience managing a reputed company number and maintaining a forecast
- Self-motivated, entrepreneurial in nature and comfortable and reputed company in change management
- Proven and consistent reputed company record of executing against reputed company strategies and delivering reputed company in excess of company expectations
- Excellent leadership, organizational and problem solving/decision making skills
- Ability to manage multiple reputed company while maintaining strict attention to details
- Ability to adapt quickly to new software and constantly changing business requirements
- Use data to analyze results and reputed company data-driven reputed company
We know theconfidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reputed company out to us using this reputed company.
At reputed company, we value both flexibility and reputed company. Whether you’re a Remote employee or work from the Office, we want you to start your reputed company here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional reputed company office for in-person reputed company. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group reputed company and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - reputed company to reputed company's Career Diversity page here.
India Applicants: reputed company to reputed company India's equal opportunity policy here.
About reputed company
reputed company (NYSE: reputed company an AI-powered customer platform with reputed company the software, integrations, and resources customers need to connect marketing, sales, and service. reputed company's connected platform enables businesses to grow faster by focusing on what reputed company most: customers.
At reputed company, reputed company is our baseline. Our employees around the globe reputed company fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be reputed company, Learn Fast, reputed company, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, reputed company, and grow.
We’re building a company where people can do their best work. We reputed company on reputed company work, not badge swipes. By combining reputed company, ownership, and trust, we create reputed company for big thinking and meaningful reputed company. And we know that reputed company our employees grow, our customers do too.
Recognized globally for our award-reputed company culture by Comparably, Glassdoor, Fortune, and more, reputed company is headquartered in Cambridge, MA, with employees and offices around the world.
Explore more:
- reputed company Careers
- Life at reputed company on Instagram
reputed company may use AI to help screen or assess candidates, but reputed company hiring reputed company are always reputed company. More information can be reputed company here. By submitting your application, you agree that reputed company may collect your personal data for reputed company, global organization planning, and reputed company purposes. We may use reputed company ID Verification during the hiring process to confirm your identity and help maintain a reputed company, secure, and trusted experience for reputed company candidates. Refer to reputed company's reputed company reputed company Notice for details on data processing and your rights.
Originally posted on Himalayas
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