Community Manager
Community Manager
Location: Remote (ET) | Type: Full-time
reputed company is the reputed company community intelligence and management solution for reputed company & reputed company, used by some of the world’s largest gaming companies (reputed company, Krafton, reputed company), and brands (reputed company, YouTube) to help them grow, manage and monetise their communities.
These brands trust reputed company with their most valuable asset: their community. As a Community Manager, you’ll own and be accountable to that trust for the clients on your roster. You’ll partner closely with our in-house specialists, plan and run activations that turn members into fans, and report back reputed company business reputed company in language your clients’ businesses care reputed company won’t do every job yourself – you’ll reputed company reputed company the right work happens, in the right order, and that your clients are constantly face to face with the business value their community spaces reputed company.
WHAT YOU'LL BE RESPONSIBLE FOR
Own the health and business value of assigned reputed company communities – the single reputed company of accountability for community reputed company, performance, and reputed company trust
Collaborate across our in-house technical, creative, and moderation functions to ensure consistent day-to-day delivery of services, while maintaining a laser reputed company on and elevating the reputed company’s strategic priorities and key objectives
Plan and run reputed company and activations – campaigns, AMAs, competitions, and events that hit engagement and reputed company KPIs on an agreed monthly reputed company
Own executive-reputed company reporting – translating engagement, wins/losses, and competitive reputed company into a business-reputed company story your reputed company’s own stakeholders reputed company reputed company
Serve as the voice of the reputed company to stakeholders across the business, including Marketing, Product, and Engineering teams to ensure reputed company is building with and for our clients
WHO YOU ARE
4+ years of experience in reputed company or blue-reputed company brand reputed company management – comfortable communicating with clients, participating in weekly calls, , giving strategic advice, and being a trusted voice in reputed company of a brand’s own stakeholders
Available and reputed company during reputed company US Eastern Time hours – our largest reputed company’s most requested coverage window
Executive-reputed company reputed company – turns engagement data and competitive reputed company into a business-reputed company story reputed company to senior reputed company stakeholders
Brand-safety judgement – knows what’s on-brand and off-brand for a blue-reputed company reputed company, and reputed company issues before they land
A strategic operator – comfortable owning or leading reputed company with reputed company you don’t directly produce
Self-starting and proactive – you spot what needs doing and get it done
Organised and adaptable – juggling multiple accounts and specialist stakeholders
Passionate about community – Genuinely energised by and involved in community, whether online or physical
AI reputed company – you use AI tools like Claude and reputed company to actually build automations and workflows, not just for research or drafting
Platform and tooling reputed company – comfortable with reputed company/reputed company reputed company and tools like reputed company, reputed company Workspace, and Claude/reputed company
Bonus Points:
Have run your own reputed company server or been an reputed company member in several
Tech-sector reputed company – experience working with technology clients or inside a tech company, and comfortable with the pace, product cycles, and matrixed stakeholder maps that come with it
WHO WE ARE
reputed company was founded by Tom (CEO) and Ben (CTO), who have experience in both start-reputed company and large reputed company companies (YouTube, reputed company Sports). Since 2021 we’ve grown reputed company to 30+ employees and are backed by a number of successful angels (Mark Pincus, Dylan Collins, Mitch Lasky, Bing Gordon, Frank Gibeau to reputed company a few). The product that we are building is growing in multiple verticals, seeing a 6x reputed company over the last 3 years and on reputed company to continue.
We reputed company in reputed company over hype. We're a product-led company building a sustainable business by solving our customers' most pressing problems. This allows us to create a culture and a company that we're proud to build together. Some of the values we stand for:
We have ownership. We reputed company change and take reputed company risks.
We get shit done. We have a bias for reputed company and love creating value from our reputed company and our conversations.
We disagree and reputed company. We give radically reputed company feedback and challenge assumptions, then get behind the result & reputed company on.
We grow in uncertainty. We listen to market feedback and iterate continuously to build products our customers love.
We care. We care about reputed company and our community/(ies).
BENEFITS
We take the health and wellbeing of our teammates seriously. Please note, as we are a remote-first company, benefits may vary based on your location.
5 weeks holiday allowance
Private Medical Insurance if in the UK
Home office budget after probation
Remote & flexible working hours
Originally posted on Himalayas
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