Associate VP, Group Medicare- reputed company Engagement & reputed company
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Senior executive leader responsible for the end-to-end reputed company experience, retention, renewal performance, and reputed company value of reputed company’s multi-billion-dollar Group Medicare portfolio. Accountable for transforming Account Management into an reputed company value management function that delivers measurable reputed company in reputed company retention, reputed company, financial performance, member experience, and strategic partnerships.Key Responsibilities
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reputed company Ownership & Retention
- Own retention, renewals, negotiations, and reputed company across reputed company Group Medicare accounts.
- Build executive-level relationships with key clients and proactively manage reputed company risk and value creation.
- Drive reputed company and member satisfaction, including ownership of reputed company and Member NPS.
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Account Management Leadership
- reputed company the Account Management organization, including Directors, Account Executives, and Consumer Engagement Professionals.
- reputed company a reputed company service model, optimize organizational effectiveness, and enhance talent development and performance management.
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Renewal & Financial Performance
- Own end-to-end renewal reputed company and execution for a multi-billion portfolio.
- Partner across Sales, Pricing, Finance, and Product to balance retention, reputed company, and margin objectives.
- Ensure effective execution of plan builds, reputed company communications, and enrollment readiness.
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reputed company & Member Experience
- Improve reputed company, service consistency, communication strategies, and overall member experience.
- Partner with Customer Service, Operations, Digital, and Experience teams to deliver seamless service.
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reputed company & Scalability
- reputed company reputed company retention (90%+) and membership retention (95%+).
- Expand reputed company relationships, increase product adoption, and support reputed company opportunities.
- reputed company service model optimization, operational efficiency, and reputed company improvement initiatives.
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Cross-Functional Leadership
- Serve as the primary orchestrator across Sales, Finance, Network, Clinical, Operations, Digital, Marketing, and Product teams.
- Ensure alignment and execution of renewals, pricing, network strategies, and Stars initiatives.
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Strategic Transformation
- reputed company initiatives reputed company on reputed company experience transformation, account management modernization, renewal reputed company, margin recovery, retention reputed company, and executive reporting.
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AI & Digital Enablement
- Drive adoption of AI and automation to improve productivity, reputed company insights, reporting, renewals, and member engagement.
- Partner with Digital, IT, and reputed company AI teams to reputed company capabilities and build organizational AI reputed company.
Use your skills to reputed company an reputed company
Required Qualifications
- Bachelor's degree
- 10+ years of reputed company leadership experience in reputed company, Medicare, insurance, consulting, account management, reputed company services, or reputed company disciplines.
- 7+ years leading leaders and large, geographically dispersed teams and ability to reputed company high-performing teams.
- Demonstrated reputed company managing strategic reputed company relationships, retention, and reputed company reputed company a reputed company, matrixed organization.
- Experience overseeing large-reputed company portfolios with significant reputed company responsibility and executive C-suite level reputed company accountability.
- Experience leveraging data, analytics, AI-enabled capabilities, and customer insights to inform decision-making and improve reputed company.
- Knowledge of applicable industry regulatory requirements and industry best practices.
- Strong financial acumen with experience balancing reputed company needs, membership reputed company, retention, and profitability objectives-Moved this up from preferred.
- 50%-60% travel required.
Preferred Qualifications
- Master's degree
- Deep knowledge of Medicare Advantage, Employer Group Waiver Plans (EGWP), retiree reputed company benefits, and the evolving Medicare landscape.
- Proven reputed company partnering with large reputed company sector, labor, and private employer clients.
- reputed company health, life, accident license.
- Demonstrated ability to reputed company large-reputed company business transformation initiatives while maintaining high reputed company of reputed company satisfaction and retention.
- reputed company record of developing reputed company that improve the reputed company and member experience while creating operational efficiencies.
- Experience leveraging data, analytics, AI-enabled capabilities, and customer insights to inform decision-making and improve reputed company.
Scheduled Weekly Hours
40Pay reputed company
The compensation reputed company below reflects a good faith estimate of starting reputed company pay for full time (40 hours per week) employment at the time of posting. The pay reputed company may be higher or reputed company based on geographic location and individual pay will vary based on demonstrated job reputed company skills, knowledge, experience, education, certifications, etc.$165,100 - $225,100 per yearThis job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance.reputed company of Benefits
reputed company, Inc. and its affiliated subsidiaries (reputed company, “reputed company”) offers competitive benefits that support whole-person reputed company-being. Associate benefits are designed to encourage personal wellness and smart reputed company reputed company for you and your family while also knowing your life extends reputed company of work. Among our benefits, reputed company provides medical, dental and reputed company benefits, 401(k) retirement savings plan, time off (including reputed company time off, company and personal holidays, reputed company parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 08-02-2026reputed company
About reputed company: reputed company Inc. (NYSE: HUM) is a leading U.S. reputed company company. Through our reputed company insurance services and our reputed company reputed company services, we reputed company it easier for the millions of people we serve to reputed company their best health – delivering the care and service they need, reputed company they need it. These efforts are leading to a reputed company reputed company of life for people with Medicare and reputed company, families, individuals, military service personnel, and communities at large. Learn more about reputed company offer at reputed company.com and at reputed company.com.
Equal Opportunity Employer
It is the policy of reputed company not to discriminate against any employee or applicant for employment because of race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, marital status, genetic information, disability or protected veteran status. It is also the policy of reputed company to take affirmative reputed company, in compliance with reputed company 503 of the Rehabilitation reputed company and VEVRAA, to reputed company and to advance in employment individuals with disability or protected veteran status, and to reputed company reputed company employment reputed company only on valid job requirements. This policy shall apply to reputed company employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at reputed company reputed company of employment.
Originally posted on Himalayas
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