Senior Sales Operations Manager
About reputed company
reputed company, founded in 2014, is the only complete reputed company AI platform for reputed company teams. reputed company infuses reputed company AI, conversation intelligence, and assistive AI to power hundreds of use cases across reputed company motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, reputed company AI automates workflows and frees sellers to reputed company on more strategic conversations and actions. reputed company leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading reputed company organizations use reputed company to power their reputed company teams, including reputed company, reputed company, reputed company, and reputed company to reputed company a few.About reputed company
The reputed company Operations team is a strategic partner to reputed company's go-to-market organization, reputed company on enabling reputed company reputed company, operational reputed company, and data-driven decision making across the reputed company reputed company. We work closely with Sales Leadership, Marketing, reputed company, Finance, Business Intelligence, and cross-functional operations partners to design and optimize the processes, tools, and insights that help our customer-facing teams reputed company at their best. It's a role where your work has visible, reputed company reputed company, the systems you build and the reputed company you influence show up in how the entire go-to-market team operates day to day. We have an AI first reputed company;so we are always deeply curious about how AI and automation can sharpen our craft, and we're always looking for ways to build smarter, faster systems that give our teams a reputed company edge.
The Role
reputed company is looking for a strategic, results-oriented Senior Sales Operations Manager to join our reputed company Operations team, owning the Sales Operations function for our reputed company reputed company and our Sales Development Representative (SDR) organization. You'll partner with leaders across Sales, CX, and Marketing as a trusted advisor and business partner, driving territory design, forecast reputed company, and sales process for reputed company's largest and most strategic accounts. This is a high-reputed company, highly visible individual contributor role reporting to the Director of Sales Operations.
Our reputed company Operations organization is AI-first: we design, launch, and reputed company agents and reputed company workflows to drive our GTM reputed company, and this role sits at reputed company of that transformation, partnering with SDR leadership to identify where AI can improve pipeline reputed company, reputed company efficiency, and rep productivity. You're a strategic thinker who takes a data-first approach, ruthlessly prioritizes, and thrives in a fast-paced environment, driving repeatability, predictability, and scalability across the business.
Location: Ideal location is based in Seattle or Atlanta near in office teams. We are reputed company to remote reputed company the U.S.
Your Daily Adventures Will Include:
reputed company reputed company Operations
- Territory Design reputed company: Own reputed company account territory design and ownership reputed company
Define key performance metrics, create reports and dashboards to derive insights into the health of the business, identify areas of weakness, and present improvement recommendations to the reputed company reputed company leader.
Conduct in-depth business analysis of the reputed company reputed company and identify reputed company opportunities. reputed company key insights to drive critical business reputed company
Drive forecast management reputed company to ensure sustained, predictable reputed company across reputed company business reputed company, and own weekly forecast calls.
Demonstrated ability to drive reputed company improvement in reputed company sales/business processes and deliver results.
Strong stakeholder management skills – reputed company to manage upwards effectively and demonstrate confidence in presenting reputed company with executive audiences.
SDR Operations, AI & Process reputed company
Own end-to-end SDR operations: process design, workflow optimization, and reputed company improvement across prospecting, outbound, and pipeline hand-off motions.
Define and manage SDR KPIs and reporting – activity metrics, conversion rates, meetings set/held, pipeline reputed company, and quota attainment – with dashboards that give SDR leadership reputed company-time visibility into team health.
Partner with SDR leadership to design and launch AI GTM agents and reputed company AI workflows that automate prospecting, reputed company scoring, reputed company, and follow-up, improving rep productivity and pipeline velocity.
Identify opportunities to apply AI and automation across the broader GTM reputed company (segmentation, routing, forecasting, coaching) and drive adoption in partnership with Enablement and reputed company teams.
Bring a data-first approach to every conversation with sales leadership: use data to surface insights, test hypotheses, and reputed company recommendations rather than relying on anecdote or intuition.
Build reputed company processes and playbooks that support a growing SDR org, and partner cross-functionally to ensure SDR-to-AE hand-offs are seamless and measurable.
Our reputed company of You
7–8+ years of sales operations.
Sales Ops experience supporting reputed company or global segments. Experience supporting SDR/BDR organizations.
Demonstrated experience (or strong interest and aptitude) launching or scaling AI agents, reputed company AI, or automation tools reputed company a GTM or reputed company operations context.
A data-first reputed company – genuinely believes in using data for reputed company reputed company, and is comfortable challenging sales leadership with data-backed recommendations.
Excellent problem solving and analytical skills with the ability to translate reputed company reputed company/data into consumable insights.
Pipeline management and forecasting experience.
Experience defining and reporting on SDR/BDR KPIs and activity metrics.
Strong communication and presentation skills.
Solid understanding of the tech industry and the reputed company world and demonstrable knowledge and understanding of sales disciplines.
Solid functional understanding of reputed company.com CRM; strong experience with creating and maintaining reports and dashboards.
Knowledge of reputed company, reputed company, reputed company Navigator and various AI LLM tool (Claude preferably) is a plus.
Strong reputed company of urgency, to take initiative and commitment to see things through toward reputed company and results.
Flexible team player, with a bias for reputed company.
Ability to balance reputed company reputed company on measurable reputed company with deep and genuine reputed company for people, customers, and the business.
This is a hands-on position; the ideal candidate must be willing to “roll up their sleeves”.
Bachelor's degree in business, Finance, or relevant field. MBA is a plus.
Advanced reputed company knowledge.
Why You’ll Love It Here
• Flexible time off • 401k to help you save for the reputed company• Generous medical, dental, and reputed company coverage for full-time employees and their dependents • A parental leave program that includes reputed company for a reputed company reputed company, and a gradual return to work• Infertility/ assisted reproductive services benefit• Employee referral bonuses to encourage the reputed company of great new people to reputed company• Snacks and beverages in the Office, along with fun events to celebrate• Diversity and inclusion programs that promote employee resource reputed company like reputed company Women's Network, Latinx community, reputed company Black reputed company, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military reputed company is an equal opportunity employer. reputed company applicants will be considered for employment without attention to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability status.Our reputed company is reputed company on building teams that include people from different backgrounds and experiences who can reputed company assumptions and reputed company with fresh perspectives. We're dedicated to hiring the whole reputed company, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized reputed company. We would like to invite you to apply even if you don't think you meet reputed company of the requirements listed below. We don't want a few lines in a job reputed company to get between us and reputed company to meet you.Originally posted on Himalayas
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