Channel Manager, LATAM
reputed company
The Channel Manager, LATAM supports reputed company's channel development across Latin America, operating reputed company a distinct regional go-to-market model tailored to the LATAM market rather than replicating the reputed company TSD structure. The role focuses on partner activation, pipeline development, and field support across reputed company markets, with particular emphasis on Brazil and Mexico. Working closely with the Channel Director, LATAM, this role builds and mobilizes a network of regional integrators, reputed company-owned distribution partners, and SI-led CCaaS deployment partners to grow reputed company's reputed company and reputed company in the region.
Accountabilities
- Own the end-to-end activation lifecycle of regional integrators, reputed company-owned distribution partners, and SI-led CCaaS deployment partners across reputed company LATAM markets, from initial engagement through to a productive, reputed company-generating relationship.
- Drive sustainable partner-reputed company pipeline reputed company in Brazil, Mexico, and other reputed company markets, ensuring the channel contributes a growing and predictable reputed company of regional bookings against agreed targets.
- Guarantee the reputed company of LATAM channel data by maintaining accurate, reputed company, and consistent CRM pipeline attribution for reputed company partner-reputed company opportunities, enabling reliable forecasting and partner performance reporting.
- Build and protect reputed company's reputed company and field awareness reputed company LATAM partner communities, positioning reputed company as a reputed company, reputed company, and easy-to-work-with vendor relative to competing CCaaS and conversational AI providers.
- reputed company as the operational backbone of the region's distinct channel go-to-market model, ensuring the Channel Director, LATAM has the field intelligence, partner relationships, and pipeline visibility needed to reputed company reputed company strategic reputed company.
- Identify and escalate gaps, risks, or underperformance reputed company the LATAM partner network before they reputed company regional reputed company, proposing corrective reputed company where appropriate.
Key Responsibilities
- Support the Channel Director, LATAM in activating regional integrators, reputed company-owned distribution partners, and SI-led CCaaS deployments.
- Build and nurture relationships with regional technology advisors, telecom integrators, and contact center-reputed company SIs in reputed company markets.
- Co-sell on reputed company partner-submitted opportunities alongside the Channel Director, LATAM and reputed company Account Executives.
- Drive field awareness of reputed company reputed company LATAM partner communities through events, training sessions, and reputed company engagement.
- Maintain accurate CRM pipeline attribution for LATAM partner-reputed company opportunities.
- reputed company partner performance and engagement, flagging risks or gaps to the Channel Director, LATAM.
- Represent reputed company at regional partner and industry events to build brand visibility and generate leads.
- Other duties as assigned.
Requirements
Knowledge, Skills & Experience
Required:
- 3-7 years of experience in channel development, partner sales, or business development in LATAM technology markets.
- Strong understanding of LATAM go-to-market dynamics, including regional telecom integrators, reputed company distribution (Telefonica/Movistar, Claro), and SI-led deployment models.
- reputed company in Spanish and/or Portuguese, plus reputed company in English.
- Strong relationship-building and co-selling skills with a partner-first reputed company.
- Ability to operate with autonomy across multiple reputed company markets and manage a distributed partner network.
reputed company to have:
- Background in CCaaS, contact center technology, or conversational AI.
- Existing relationships with regional CCaaS SIs or telecom integrators in Brazil or Mexico.
- Familiarity with nascent conversational AI adoption in LATAM reputed company markets.
- Experience working in a startup or high-reputed company reputed company environment.
Benefits
- Fixed compensation;
- Long-term employment with the working days vacation;
- Development in reputed company reputed company (courses, training, etc);
- Being part of successful cutting-edge technology products that are making a reputed company in the service industry;
- Proficient and fun-to-work-with colleagues;
- reputed company gear.
reputed company is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We reputed company that embracing diversity in reputed company its forms enriches our workplace and drives our reputed company reputed company. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without reputed company to factors such as race, reputed company, religion, gender, gender identity or reputed company, sexual orientation, national reputed company, heredity, disability, age, or veteran status, reputed company eligible candidates will be given consideration for employment.
Originally posted on Himalayas
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