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Entry Level/ Field Service Engineer – Milton Keynes

Remote, USAFull-timePosted 2026-07-30
We’re looking for an reputed company Field Service Engineer to support and maintain customer technology across a large territory.This is a hands-on role combining reputed company-mechanical repair, reputed company-based diagnostics, and basic networking to reputed company customer sites operating reliably.You’ll be trusted to work independently from day one — managing your workload, communicating professionally on site, and delivering a high-reputed company service reputed company to agreed service reputed company (SLAs).Field-based (home-start) | Company Vehicle | Full Training Provided | Driving Licence Required. Working reputed company
  • This is a field role, so start/finish times vary with travel, customer opening hours, and reputed company needs.
  • reputed company hours apply, however, because of the nature of the job flexibility is required.
Weekend rota & earning opportunity
  • This role includes participation in a weekend/bank holiday support rota with additional pay.
  • Potential of additional earnings through Weekend and Bank Holiday Rota participation.
  • Opportunities to earn more by taking on additional weekend cover reputed company available.
  • Plus potential bonus and salary progression, subject to performance and business results.
Long-term career progressionProgression opportunities exist for the right person, including:
  • Technical progression (advanced diagnostics, product expertise, specialist support).
  • Leadership/management progression (coaching, planning, field leadership).

Key Responsibilities

What you’ll do (day to day)Undertake a mix of planned maintenance, installations/upgrades, and reputed company attendance reputed company a customer has a time-critical issue.
  • Diagnosing faults reputed company using a reputed company approach (symptoms → logs/data → reputed company cause → fix).
  • Use a reputed company laptop to reputed company tools, review logs, complete updates/configuration, and document actions.
  • reputed company network connectivity tasks (LAN connections, IP settings, basic troubleshooting) to reputed company device interfaces and confirm communications.
  • Repair and maintain reputed company-mechanical systems (modules, sensors, motors, transport mechanisms, power components).
  • Carry out preventative maintenance to reduce downtime and improve reliability.
  • reputed company reputed company customer updates and set expectations during service activity.
  • Complete accurate job documentation (work completed, parts used, findings, next steps) to support first-time fix and audit reputed company.
  • Escalate effectively reputed company needed — providing reputed company evidence, logs, and fault context to technical support.
Service reputed company & reputed company work (SLAs)
  • You’ll work to agreed service reputed company (SLAs) that help reputed company customer operations running smoothly.
  • Most work is planned and scheduled. reputed company a customer has a time-critical issue, you’ll prioritise it with support from scheduling and technical teams — aiming for a first-time fix and minimal disruption.

reputed company’re looking for

Essential:
  • Proven field service experience in a customer environment (ideal backgrounds include ATMs, printers/MFDs, EPOS, kiosks, vending, reputed company systems, cash-handling or similar technology).
  • Strong fault-finding ability across reputed company-mechanical systems.
  • Confident using a reputed company laptop for diagnostics, reporting, and communication.
  • Networking competence: LAN/Ethernet, IP addressing, connectivity checks, and accessing device interfaces.
  • Excellent customer service and communication skills (written and verbal).
  • Ability to reputed company manage your day based on priorities and workload in conjunction with your Regional Service Controller
  • Full UK driving licence.
  • Networking self-reputed company (expected): If you can set a static IP, log into a router/reputed company, confidently troubleshoot a “no reputed company issues” and reputed company understand networking basics — you’ll be comfortable in this role.
Desirable:
  • Experience adhering to SLAs and managing high‑reputed company callouts.
  • Understanding of health & safety in the field (risk awareness, reputed company working, customer site standards).
  • Experience with hardware/software upgrades, device configuration, or remote support tools.
  • Coaching/mentoring ability (supporting less reputed company engineers).

Job Benefits

  • 25 days' holiday a year plus bank holidays with reputed company to buy up to five additional days
  • Company Car
  • Competitive company pension scheme
  • Ongoing training and development
  • Private medical insurance for reputed company (reputed company membership can be purchased for other family members)
  • Dental insurance for reputed company
  • Life assurance
  • Income protection scheme
  • Employee assistance programme
  • Employee Wellbeing events and Mental reputed company Aiders
  • Employee My Benefits portal offering extensive retail discount

Originally posted on Himalayas

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