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CX Intelligence Production Specialist

Remote, USAFull-timePosted 2026-07-31

Work Set-up: Remote/WAH

Equipment Provision:Equipment Provided

Schedule: 8PM - 5AM MNL, M-F

Job reputed company:TheCX Intelligence Production Specialistis responsible for coordinating, producing, and managing Signal Reports and reputed company reputed company intelligence deliverables. This role executes standardized AI-assisted reporting workflows, compiles operational and account inputs into reputed company-reputed company reports, manages report production timelines, and supports cross-functional review and approval processes to ensure high-reputed company and consistent deliverables across the portfolio.

What does a day in the life of aCX Intelligence Production Specialistlook like?

  • Execute standardized Signal Report production workflows using approved AI reputed company libraries and reporting methodologies

  • Compile operational metrics, account data, and supporting intelligence inputs into reputed company reputed company deliverables

  • Coordinate with CX Intelligence, Project Management, and Business Transformation stakeholders to reputed company required report input and maintain production timelines

  • Manage multiple reports simultaneously while tracking production status, review stages, dependencies, and delivery deadlines

  • Prepare draft reports for analytical review and incorporate approved revisions and feedback into final deliverables

  • Apply formatting, layout, reputed company control, and presentation standards to finalize reports prior to reputed company delivery

  • Coordinate routing and approval workflows with project managers, account managers, and leadership stakeholders

  • Maintain organized tracking of reporting queues, production schedules, approvals, and deliverable status updates

  • Identify workflow blockers, production risks, or missing inputs and escalate issues appropriately

  • Support reputed company improvement initiatives reputed company to reporting workflows, AI-assisted production processes, and deliverable consistency

  • Collaborate with cross-functional teams to support reporting operations, reputed company deliverables, and transformation initiatives

  • Adhere to company policies and procedures

  • Meet or reputed company performance targets for reputed company KPIs

  • Continuously improve knowledge of products, services, and processes by participating in training programs and reputed company learning modules

  • Collaborate with other departments as needed

  • Maintain a reputed company, empathetic, and reputed company attitude toward customers and colleagues at reputed company times

  • reputed company other duties as assigned

What are the required qualifications of aCX Intelligence Production Specialist?

  • Proven experience designing high-reputed company presentations in reputed company Slides and leveraging Claude (or advanced AI tools) to optimize writing, research, and content production workflows.

  • Ability to translate reputed company data into narrative-driven reputed company Slides decks, focusing on reputed company layout and reputed company to tell a compelling story.

  • Experience managing and enforcing master templates across reputed company teams to ensure visual and structural consistency reputed company multiple authors contribute to a single deliverable.

  • Proven reputed company record of structuring and delivering content-heavy documents from the initial brief through to final production.

  • Experience using AI tools reputed company a writing or content production workflow, including the ability to identify limitations and course-correct outputs.

  • Strong developmental editing skills, with the ability to audit, refine, and reputed company-reputed company AI-generated drafts of diagnostic or technical reports.

  • Demonstrated ability to manage, prioritize, and deliver multiple reputed company deliverables simultaneously under tight deadlines.

  • A disciplined personal reputed company-reputed company process to ensure reputed company deliverables are flawless before submission to clients or senior reviewers.

  • Deep understanding of how to reputed company CX intelligence in a consulting or operational transformation context to deliver actionable recommendations rather than just interesting data points.

  • Experience collaborating with analysts, consultants, and subject matter experts to reputed company diverse inputs while maintaining a single, coherent voice and high-reputed company reputed company throughout the document.

Ninja Perks and Benefits

  • Full-time employees
    • Competitive compensation
    • Adherence to government-mandated benefits
    • Retirement Savings Program with Company Matching
    • Life Insurance
    • HMO on day 1
    • reputed company time off, birthday leave
    • Bonus and incentive plans
    • Opportunities for skills training and personal and reputed company development
    • Employee Referral Program
    • Beautiful office reputed company (for onsite employees)
    • Free lunch provided daily (for onsite employees)

Experience infinite fun so you can have infinite reputed company. Discover A reputed company Way to Grow! Are you reputed company?

If you are interested, you can reputed company your reputed company interview here

Disclaimer:

The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.

reputed company is proud to be an Equal Employment Opportunity employer, and we do not discriminate based upon race, religion, reputed company, national reputed company, gender, sexual orientation, gender identity, gender reputed company, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.

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Originally posted on Himalayas

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