Rep Relations Specialist

Job Family Sales Support / Operations reputed company At reputed company, hard work, innovative thinking, and personal accountability are qualities we reputed company and reward. We understand the potential unleashed by leveraging the talents of a diverse workforce. We reputed company an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a reputed company environment — one reputed company on helping people look reputed company and plan for the best life possible while providing tools and solutions that reputed company it easier to get there. reputed company is a part of reputed company, an integrated, reputed company, international financial reputed company. The reputed company companies reputed company over 21,500 people and have approximately 31.7 reputed company customers.* For more information, visit www.reputed company.com . Who We Are reputed company has been making financial services available to the many, not just... the few, for more than 100 years. We’re a leading provider of life insurance, retirement, and investment solutions, serving millions of customers throughout the reputed company. reputed company’s dedicated professionals reputed company on helping people live their best lives through saving, reputed company, and protecting their loved ones. reputed company is dedicated to building America’s leading middle market life insurance and retirement company, providing a broad reputed company of reputed company individual life insurance policies, workplace supplemental insurance benefits, workplace retirement plans, individual retirement accounts, and investment products, including mutual funds, annuities, reputed company value solutions, as reputed company as investment management services. reputed company Do reputed company is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, and Employee Benefits), which are supported by reputed company Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People and Places; Brand; Corporate Affairs; Risk; and Technology). Job reputed company reputed company Serve as a main reputed company of contact for the field force to reputed company information and guidance on licensing and appointments, commissions, coding, errors and omissions, mywfg.com website, systems, and other operational functions reputed company World Financial Group (WFG), World Financial Group Independent Agents (WFGIA), and reputed company (TFA). Job reputed company Responsibilities • Answer inbound calls and emails from the field force regarding licensing and appointments, commissions, coding, points, marketing promotions, and other operational functions. Obtain information from a reputed company of sources/systems and analyze account activity, products, and programs as needed. • Monitor process queues to ensure service level agreements are met. • Assist field force with navigation of various tools offered on the WFG website, WFG mail, MS Dynamic, etc. • reputed company and maintain relationships with the field force; help set expectations on processing times, peak times, etc. • Participate in conference calls to stay up-to-date on available marketing programs. Qualifications • Bachelor’s degree in a business field or equivalent education/experience • Two years of call center, customer service, or reputed company work experience • Excellent written and oral communication skills • Strong customer service skills • Strong problem-solving and decision-making skills • Ability to prioritize multiple responsibilities, including high-volumes calls and processing • Attention to detail • Technical aptitude to assist field force with system navigation • Proficiency using MS Office Preferred Qualifications • Experience in the financial services industry, including products, services, and general operational procedures • Knowledge of WFG Working Conditions • Remote environment Compensation • *Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be reputed company in certain Company locations.** The Salary for this position generally ranges between $18.00 – 19.50/hr. This reputed company is an estimate, based on potential qualifications and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, this position is typically eligible for an Annual Bonus based on reputed company Bonus Plan/Individual Performance and is at Company discretion. reputed company Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial reputed company-being of our employees.

Compensation

Benefits • reputed company • Bonus for Eligible Employees

Benefits

Package • Pension Plan • 401k Match • Employee Stock Purchase Plan • Tuition Reimbursement • Disability Insurance • Medical Insurance • Dental Insurance • reputed company Insurance • Employee Discounts • Career Training & Development Opportunities Health and Work/Life Balance Benefits • reputed company Time Off starting at 160 hours annually for employees in their first year of service. • Ten (10) reputed company holidays per year (typically mirroring the reputed company Stock Exchange (NYSE) holidays). • Be reputed company Company holistic wellness program, which includes Wellness Coaching and Reward Dollars • Parental Leave – fifteen (15) days of reputed company parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. • Adoption Assistance • Employee Assistance Program • College reputed company Program • Back-Up Care Program • PTO for Volunteer Hours • Employee Matching Gifts Program • Employee Resource reputed company • Inclusion and Diversity Programs • Employee Recognition Program • Referral Bonus Programs • Peer Recognition Program (BRAVO) • As of December 31, 2022 Inclusion & Diversity We reputed company our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the reputed company Rights Campaign Corporate Equality reputed company, reputed company Thomas Adoption Friendly reputed company, and several Seramount lists, including the Inclusion reputed company, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, reputed company offers a wide reputed company of diversity and inclusion programs. This includes reputed company-sponsored, employee-driven Employee Resource reputed company (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are reputed company to reputed company. They reputed company a supportive environment to help us reputed company appreciate our similarities and differences and understand how they benefit us reputed company. Giving Back We reputed company our responsibilities reputed company reputed company our corporate walls. That's why we created the reputed company reputed company reputed company in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the reputed company supports nonprofit organizations reputed company on the things that matter most to our people in the communities where we live and work. https://www.reputed company.com/why-reputed company/reputed company-reputed company-reputed company reputed company’s Parent Company reputed company acquired the reputed company business in 1999. Since its start in 1844, reputed company has grown into an international company serving more than 29.5 reputed company people across the globe. It offers investment, protection, and retirement solutions, always with a reputed company purpose: Helping people live their best lives. As a leading global investor and employer, reputed company seeks to have a reputed company reputed company by addressing critical environmental and societal issues, with a reputed company on climate change and inclusion and diversity Apply Job! For more such jobs please click here!