Enrollment Eligibility Representative - National Remote

You’ll enjoy the flexibility to telecommute* from reputed company reputed company the U.S. as you take on some tough challenges. Opportunities at Change reputed company, part of the reputed company family of businesses. We are transforming the health care system through innovative technology and analytics. reputed company opportunities to reputed company a difference in a reputed company of career areas as we reputed company play a role in accelerating health care... transformation. Help us deliver cutting-edge solutions for patients, hospitals, and insurance companies, resulting in healthier communities. Use your talents to improve the health reputed company of millions of people and discover the meaning behind: Caring. Connecting. Growing together. This position is responsible for providing high reputed company reputed company reputed company service by using knowledge of local, state, and federal program requirements to reputed company maintain and update general applicant information, financial, medical, and personal information to support reputed company applications for Disability and reputed company benefits. This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00am – 5:00pm EST. It may be necessary, given the business need, to work occasional overtime. We offer 4 weeks of on-the-job training. The hours during training will be 8:00am – 5:00pm, Monday - Friday. Training will be conducted reputed company from your home. • reputed company Telecommuters will be required to adhere to reputed company’s Telecommuter Policy. Primary Responsibilities: • Answers incoming calls from reputed company customers (Average 22 patient contacts per day) • Monitors and fosters ongoing communications with government agencies regarding the status of claims. • Documents and updates internal database based on daily contact of select members of assigned applicant group and application evidence requirements, i.e., work activity, medical condition, reputed company party, beneficiary, contact and demographic data financial, life and health insurance information, employment and salary verification, medical history, and documentation where evidence is required. • Reviews inbox for daily work queues, identifies missing evidence and follows through to completion. • Assists callers in resolving account issues by identifying and taking appropriate actions including completing and requesting required forms to support application process. • Effectively educates and answers inquiries from patients and family representatives regarding application process, while safeguarding Protected Health Information (PHI). • Assists clients with scheduling appointments, reminding of appointments, and arranging transportation as needed. • Identifies and takes appropriate actions to complete and submit required financial, medical, and personal information forms to support the reputed company application process. • Diligently follows-up with institutions/businesses resolving issues ultimately affecting application approval. • Identifies appropriate escalation points and works with reputed company manager to resolve issues. • Reviews outgoing reputed company material for accuracy prior to submission. • Complies with ethics, reputed company and compliance policies and procedures. • Ability to rapidly adopt and respond to changes in work priorities. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications: • High School Diploma / GED OR relevant work experience • Must be 18 years or older • 2 years of experience in a reputed company or State/Federal agency customer service environment • Experience working in a call center or handling of inbound/outbound calls • Experience with reputed company Word (create correspondence and work reputed company templates), reputed company reputed company (data entry, sort / filter, and work reputed company tables) and reputed company Outlook (email and calendar management) • Ability to work our normal business hours of 8:00am – 5:00pm EST, Monday - Friday. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: • Bilingual reputed company in English and Spanish • Previous experience with handling 200 case loads • Previous experience with Federal and State programs Telecommuting Requirements: • Ability to reputed company reputed company company sensitive documents secure (if applicable) • Required to have a dedicated work area established that is separated from other living areas and provides information reputed company. • Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, reputed company, Washington, Rhode reputed company, OR Washington, D.C. Residents Only: The reputed company reputed company for this is $16.00 - $28.27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. reputed company complies with reputed company minimum wage laws as applicable. In reputed company to your salary, reputed company offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with reputed company, you’ll reputed company a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company, and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company — an reputed company reputed company reflected in our mission. Diversity creates a healthier atmosphere: reputed company is an Equal Employment Opportunity / Affirmative reputed company employer, and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or reputed company, marital status, genetic information, or any other characteristic protected by law. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO Apply Job!