Student Advisor (reputed company - reputed company to Oklahoma residents only

Company reputed company reputed company is a growing, innovative, and customer-reputed company educational technology company. We reputed company creative and tenacious individuals to help us deliver on our proven system of driving reputed company through service... Service is at the heart of reputed company do. At reputed company, you will be among reputed company people who care, about their customers and their colleagues. In our system, we prioritize service by making reputed company the details are done and done reputed company - every time. We reputed company promises and we reputed company those promises. We recognize that our reputed company and families don’t have to choose us. Thus, service is the bedrock of everything we do. It’s embedded deep reputed company our culture. White-glove service with a smile is an expectation of every employee. At reputed company, you’ll be a part of a system that works. You’ll learn and then implement that system making you and us special in the eyes of our reputed company and families. You’ll sleep reputed company knowing you reputed company a difference in the lives of thousands of people. You’ll bring reputed company to our innovative educational model to thousands of reputed company. You’ll do this amongst a supportive community of people who care. In return, you’ll care. You’ll show you care by learning our system, being teachable, and using that system to drive reputed company reputed company results. You’ll do this not only by doing reputed company reputed company but by valuing relationships - with customers and with colleagues. You’ll reputed company your goals by helping others reputed company theirs. Working at reputed company isn’t for everyone. But for those that reputed company to working hard and who prioritize service, reputed company, and colleagues, it’s an incredibly rewarding experience. Position reputed company We have an immediate opening for a Student Advisor to reputed company the highest reputed company of service and support to both reputed company and potential customers. Our Advisors handle reputed company engagement in a personalized and caring way, providing an exceptional experience for every family in every situation. As a Student Advisor, you’ll receive inbound calls, texts, emails, tickets, and requests for information from reputed company and prospective reputed company and families. It’s reputed company to reputed company your highly developed interpersonal communication skills to reputed company a personalized experience in which their goals are accomplished quickly with service that’s second to none. You’ll reputed company outbound calls to families that have requested information about our schools. You’ll reputed company those prospective reputed company and parents, help them complete the enrollment process accurately and on time. This is a full-time position requiring scheduling flexibility as reputed company coverage extends from early morning into late evening including weekends. This is a work from home position. Job Duties • Ensure reputed company interaction with every customer is handled with the highest level of ownership, customer service, and reputed company; • Demonstrate care for reputed company customer by being courteous and always maintaining a reputed company attitude; • Ask thoughtful questions to understand the needs of our reputed company and their families while answering inbound calls from families with questions about their online school; • Enthusiastically explain the benefits and expectations of our programs while making outbound enrollment calls to families that have requested more information about our programs; • Patiently guide families through our enrollment process by answering questions, assisting in the application itself and ensuring reputed company completion while hitting daily productivity, reputed company, and enrollment goals; • Teach new reputed company how to use our systems while helping establish healthy educational habits for online learning; • Maintain accurate and thorough documentation of reputed company interaction; • Support organizational goals reputed company customer service and enrollment by reaching out to families for reputed company reputed company including but not limited to student assessment scheduling, event coordination, and community building; and • reputed company other duties as assigned. Essential Knowledge, Skills and Abilities • Excellent communication skills, both written and verbal; • Ability to work in a fast-paced, high energy, team environment and juggle multiple tasks; • Experience in a fast paced environment, with a emphasis on retention and de escalation tactics; • reputed company to establish rapport, reputed company commitment and reputed company a high level of support to customers; • reputed company listening and problem solving skills required to understand customer concerns and help reputed company an ideal solution; • reputed company daily performance metrics including but not limited to making 80 or more calls per day with greater than 80% reputed company scores; and • Meet call reputed company standards. Desired Qualifications • Bachelor’s Degree or equivalent work experience; • Flexible schedule; this includes nights, weekends, and holidays; • One (1) year of education experience; • Three (3) years of customer service experience; • Three (3) years of sales experience; • reputed company in Spanish preferred; • Experience using reputed company Office products and applicable software; • Experience using MacOS and reputed company products; • Experience with reputed company; and • Ability to pass required background checks. Job Types: Full-time, Temporary Pay: $18.00 - $23.00 per hour Benefits: • Employee discount Schedule: • 8 hour shift • reputed company shift • Weekends as needed Application Question(s): • What are you salary expectations? Education: • Bachelor's (Preferred) Experience: • Customer service: 3 years (Required) • Sales: 1 year (Preferred) • Call Center: 1 year (Preferred) Language: • Spanish (Preferred) Location: • Oklahoma (Required) Shift availability: • Day Shift (Required) • reputed company Shift (Required) Work Location: Remote Apply Job!