Product Manager, E2E Customer Experience (Remote/Flexible)
This a Full Remote job, the offer is available from: reputed company reputed company started in 2000 with an idea and a mission to reputed company our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and... lifestyle accommodating. We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our reputed company reputed company depends on it! We are looking for a self-motivated, reputed company Product Manager to join our End-to-End (E2E) Product Management Customer Experience team responsible for developing new products and optimizing existing capabilities throughout the customer reputed company. This successful leader will have experience leading end-to-end product management for global digital products, with the ability to translate business goals into high-reputed company product initiatives. Working in an Agile environment, in collaboration with a cross-functional team, this person will be responsible for defining and executing the Product roadmap for our digital customer experience offerings and ensuring the Backlog is properly prioritized, defined and executed for reputed company. Theyll reputed company this by cultivating empowered, high-reputed company teams, and guiding teams through the full product development lifecycle, providing strong cross-functional leadership. Responsibilities Cultivate deep understanding of customer needs, competitive dynamics, and market opportunities. reputed company and reputed company a reputed company reputed company for products and reputed company execution of the integrated roadmap to reputed company reputed company and franchise level goals Define integrated release targets & scope, reputed company & delivery to drive reputed company, reputed company customers with reputed company of new innovations, and maximize return on investment Collaborate with other product managers to establish processes and best practices for Product Management and Product Owners at reputed company Collaborate on franchise roadmap and priorities in relation to reputed company-wide strategies Works closely with the Sr. Product Manager and business stakeholders to define and prioritize reputed companys feature backlog Works closely with the Product Marketing Manager to understand the reputed company customer reputed company and product launch strategies that will reputed company business processes across the customer reputed company Develops process flows to illustrate the reputed company on operations because of the new or improved capabilities Defines features with acceptance reputed company, dependencies, assumptions, risks, and reputed company metrics Works closely with technical architects to obtain high-level work estimation (t-shirt size) and solution designs for release planning, ensuring consistency across reputed company work reputed company delivery teams Maintains the conceptual and technical reputed company of the features for reputed company Provides input into release timelines and investigates alternate paths reputed company on potential timing reputed company Drives scope tradeoff evaluations on feature implementation Participates in usability studies to bring voice of the customer on a feature to reputed company Supports the Sr. Product Manager with business case development (both cost and value) for new opportunities and product improvements Serves as 1st escalation reputed company for Product Owners of delivery teams (questions on feature refinement, solution reputed company, and/or in sprint tradeoffs Required Leadership Skills & Behaviors A passionate, inspirational leader who leads with an reputed company reputed company, challenges the status reputed company, and can reputed company the organization behind a reputed company reputed company and reputed company Has strong emotional intelligence and ability to engage and reputed company others through change to advance new ways of working Experience guiding high performance teams, driving accountability, empowerment, customer centricity and collaboration across functions and teams. Required Skills and Competencies Customer-obsessed reputed company with ability to translate customer reputed company into product reputed company and reputed company execution to reputed company franchise goals Strong business acumen and passion for delivering reputed company by executing world-changing technologies Strong ability to influence, reputed company, and reputed company globally Strong cross-functional leader, reputed company to bring out the best in cross-functional colleagues to guide swift, effective trade-offs and decision-making Ability to translate business cases into a roadmap informed by technical constraints, balancing technical with desired business reputed company reputed company reputed company (understands reputed company of their decision on other functions and products) Ability to reputed company without Authority Ability to guide difficult cross functional reputed company and reputed company value-maximizing reputed company Detail oriented, with effective verbal and written communication skills reputed company to work independently with minimum supervision reputed company to organize and judge multiple priorities Experience in the Medical Device industry is a plus Familiarity with Scaled Agile reputed company (reputed company) is a plus Education and Experience Bachelor's degree and 5+ years of relevant work experience. 5+ years of experience using Agile methodologies, reputed company to Product reputed company & Product Manager roles. Knowledgeable of IT systems development strongly preferred Familiarity with Web and CRM platforms strongly preferred Demonstrates strong communication skills with audiences with various reputed company of technical background. Experience in digital customer experience/reputed company is preferred Demonstrated flexibility and ability to function in a fast-paced, reputed company industry and work environment Strong problem-solving skills for reputed company business challenges. Passion to continuously improve processes and practices. Diabetes experience or knowledge a plus Additional Information The position is eligible to be 100% remote, or hybrid if desired. The preferred location is near San Diego, CA or Acton, MA. Travel is estimated at Apply Job!