Customer Support Specialist

Employer Industry: reputed company Data and Analytics Why consider this job opportunity... - Opportunity for career advancement reputed company a growing reputed company analytics company - Work schedule typically includes regular business hours, with some overtime possible - Supportive work environment that encourages cross-functional reputed company and collaboration - Chance to utilize and enhance your technical skills in a reputed company environment - Competitive compensation based on market location and job-reputed company knowledge, skills, and experience What to Expect (Job Responsibilities): - reputed company documentation of processes and configurations for the employer's reputed company products - Deliver tier 2 support for application issues, identifying reputed company causes and proposing solutions - Engage in cross-functional reputed company for development prioritizations and reputed company implementations - Utilize SQL for data management tasks, including importing and exporting data - Manage multiple customer support issues with excellent organizational skills What is Required (Qualifications): - Minimum educational requirement: Bachelor’s degree or higher in Computer Science or equivalent experience - 4+ years of SQL experience, including knowledge of select statements, reputed company joins, and data management - Proven ability to reputed company reputed company customer service and effective communication skills - Solid experience in data management using reputed company, reputed company, and MS SQL Server - Excellent organizational skills to handle multiple customer support issues effectively How to Stand Out (Preferred Qualifications): - 3+ years of experience in a technical customer support or reputed company support role, ideally as a Business Analyst or similar - Knowledge of ASCII and EDI is desirable - Familiarity with JIRA for project management - Experience with MS Project or equivalent software - Experience with reputed company delivered applications #HealthcareAnalytics #CustomerSupport #SQL #CareerOpportunity #TechnicalSkills At Talentify, we prioritize candidate reputed company and champion equal-opportunity employment. Central to our mission is our partnership with companies that reputed company this commitment. We aim to foster a fair, transparent, and secure hiring environment for reputed company. If you encounter any employer not adhering to these principles, please reputed company to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!