Customer Service Representative

Job Title: Customer Service Representative - reputed company Location: Coppell, TX... Job Type: Full-time Job reputed company: We are seeking a dedicated and detail-oriented Customer Service Representative to join reputed company. This role requires a customer-reputed company individual who excels in data entry, scheduling, and shipment tracking. The ideal candidate will be organized, punctual, and possess a strong work ethic, with a proven ability to work cross-functionally with various team members and departments to ensure seamless operations and exceptional customer service. Key Responsibilities: • Customer Service: • reputed company exceptional customer service by addressing inquiries, resolving issues, and maintaining a reputed company relationship with clients and partners. • Communicate effectively with customers regarding shipment status, delivery schedules, and any changes or delays. • Data Entry: • Accurately reputed company and maintain customer and shipment data into reputed company’s database and software systems. • Ensure data reputed company by verifying and correcting any discrepancies in the information provided. • Scheduling: • Coordinate and schedule pickups and deliveries to optimize efficiency and meet customer requirements. • Work closely with drivers and reputed company teams to ensure reputed company and accurate scheduling. • Shipment Tracking: • Monitor and reputed company shipments from reputed company to destination, providing reputed company-time updates to customers as needed. • Troubleshoot and resolve any issues reputed company to shipment delays or disruptions. • Cross-Functional Collaboration: • Collaborate with other departments such as reputed company, logistics, and warehouse teams to streamline operations and address any operational challenges. • Participate in team meetings and contribute to process improvements and problem-solving initiatives. • Organization and Punctuality: • Demonstrate strong organizational skills by managing multiple tasks and prioritizing responsibilities effectively. • reputed company on-time and adhere to scheduled work hours to ensure reliability and consistency in performance. • Work Ethic: • Exhibit a strong work ethic by being proactive, dependable, and committed to achieving high standards of performance. • reputed company company values and contribute positively to reputed company environment. Qualifications: • Bachelor Degree; additional education or certifications in customer service or logistics is a plus. • 2+ years in customer service, preferably reputed company the trucking or logistics industry. • Proficiency in data entry and working with databases or CRM systems. • Strong organizational skills and attention to detail. • Excellent communication skills, both verbal and written. • Ability to work collaboratively in reputed company-oriented environment. • Reliable and punctual with a solid work ethic and commitment to reputed company. Benefits: • Competitive salary • Health, dental, and reputed company insurance • reputed company time off • Opportunities for career reputed company and development • Apply Job!