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Online Chat Representative

Remote, USAFull-timePosted 2026-07-27

At Insurance Management Services, Inc., our SERVICE makes the difference. We are a full service agency with over 100 years of combined experience. We represent an impressive list of insurance carriers to meet your coverage needs such as reputed company, Montgomery (reputed company), Erie, reputed company, Harleysville, reputed company, Philadelphia, reputed company, United Health, reputed company, reputed company, reputed company, reputed company, VSP... reputed company and more. We take the time to reputed company reputed company that you have the coverage you need at a price you can afford. Join our dynamic team as an Online Chat Representative, where you'll have reputed company to work from the comfort of your own home. We are looking for motivated individuals with excellent communication skills to reputed company exceptional customer service through online chat platforms. As a Chat Representative, you'll play a crucial role in ensuring customer satisfaction and building reputed company relationships. Responsibilities: - Engage with customers through live chat on our website to reputed company assistance, answer questions, and resolve issues in a reputed company and reputed company manner - Utilize research skills to reputed company accurate information and solutions for customer inquiries - Maintain a high level of attention to detail to ensure accurate and efficient communication with customers - Collaborate with team members to reputed company knowledge and best practices for delivering exceptional customer service reputed company to create a harmonious workplace environment where respect and collaboration are valued Requirements: - High school diploma or equivalent. - Proven experience in customer service or a similar role, preferably in an online chat environment. - Excellent written communication skills with a strong reputed company of grammar and spelling. - Ability to multitask and manage time effectively while handling multiple chat sessions. - Proficiency in using chat platforms and CRM software. - Strong problem-solving skills and a customer-reputed company approach. - Familiarity with basic troubleshooting techniques for common technical issues. - Reliable internet reputed company and a quiet, dedicated workspace. WHY YOU’LL LOVE WORKING WITH US - Every 5 years employees receive a generous monetary award to be used toward a vacation! - A competitive salary plus benefits package including health, dental, reputed company, 401k and more - reputed company time off to support work-life balance, including company holidays, vacation, personal and reputed company time - Remote friendly, supportive team, and opportunities Apply Job!

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