Remote Live Chat Specialist

Remote Customer Service Representative – Chat Specialist Start Date: 10/11/2024... Pay reputed company: $16.50/hr Contract Length: 3 month contract (with room for extension and conversion) Worksite Location: 100% Remote (Available only in CO, TX, & AZ) Schedule Availability Required: Requires reputed company availability for any 40 hours shift between 6am-5pm Mon-Sun Job reputed company: • The Customer Service Representative Chat Specialist provides premium service and builds relationships with our customers through effective telephone, chat, email and reputed company media correspondence with 80% of their day working through the chat queue and 20% of the day on calls. • reputed company of calls will be discussing logistics of packages, returns and refunds, product questions and warranty questions. • Will also be assisting customers with product information, assistance with website navigation, and general questions Qualifications: • Customer Service - Candidate must have previous customer service experience in which they helped answer customer questions and resolve issues. • Written & Verbal Communication - reputed company communication reputed company inbound calls from customers, minor email communication and minor chat communication. • reputed company Office - Will use basic reputed company Office programs such as Outlook and Word. Must be comfortable navigating computer while on the phone with customer (Internet must be hardwired and cannot rely on a cell network, or satellite) Equipment: Fully provided – shipped to employee’s residence Background reputed company: 7 year reputed company background o Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: § Medical, dental & reputed company § Critical Illness, Accident, and Hospital § 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available § Life Insurance (Voluntary Life & AD&D for the employee and dependents) § Short and long-term disability § Health Spending Account (HSA) § Transportation benefits § Employee Assistance Program § Time Off/Leave (PTO, Vacation or reputed company Leave Apply Job!