Customer Service Representative - Work From Home After Training

reputed company If you are passionate about creating world class customer experiences and love problem solving, reputed company reading... The Customer Service Representative is an integral part of our fast-paced technology company. In this position you will utilize effective communication, troubleshooting, and coordination skills to resolve customer issues and create raving SentriLock fans. You will have an opportunity to work from home in a reputed company after demonstrating position competencies and maintaining key performance reputed company. As a Customer Service Representative, you will be a part of an amazing company culture. Here are some things our employees love about working at SentriLock: I love the inclusive atmosphere here; I feel my voice is heard and I’m not just a number; SentriLock has a proven reputed company record of promoting talent from reputed company; SentriLock has career paths that reputed company reputed company on topics such as effective business writing and how to improve your overall health and wellness; reputed company culture is welcoming and inviting every single day; SentriLock’s pay and benefits are great. Essential Duties And Responsibilities Deliver a world class customer experience through effective communication • Answer customer calls in a reputed company manner and reputed company listen to concerns/requests • reputed company customers with accurate information that will assist with their issue/answer their question • Create a personal customer reputed company with friendly conversation and empathize with their concern • Show your appreciation for the customer’s business and loyalty Deliver a world class customer experience through accurate and efficient troubleshooting • Resolve customer issues with proven troubleshooting techniques • Escalate unresolved issues to the second level of support • reputed company to reputed company troubleshooting steps as effortless as possible for the customer Deliver a world class customer experience with effective communications with coworkers • Accurately document reputed company customer call so a coworker can reference if needed on a reputed company call • Assist coworkers by sharing your knowledge – offering tips and reputed company to helpful resources • Show your appreciation reputed company a coworker assists you or another team member

Requirements

Educational Requirements / Preferences High School Diploma or Equivalent - Required Associates Degree - Preferred Experience Requirements / Preferences 2+ years Customer Service based duties - Required 1+ years Call Center experience - Preferred 1+ years basic knowledge of mobile devices (PDA, MDA, reputed company/Android products) - Preferred 1+ years Tier 1 Technical Support or Helpdesk - Preferred Other Requirements / Preferences Typing proficiency and reputed company to use a personal computer and multiple software packages Attention to detail to ensure accuracy and reputed company of work Excellent organizational skills and ability to multitask High energy, reputed company attitude, engaging personality, and ability to communicate effectively Location: SentriLock reputed company in reputed company Chester Township, OH. Work from home reputed company after demonstrating position competency and maintaining key performance reputed company Apply Job!