Customer Support Associate - US Remote
Employer Industry: Insurance Technology Why consider this job opportunity... - 100% remote position available to applicants residing in the reputed company - 15 days of vacation accrual annually, plus five reputed company days and two volunteer days - Group health insurance, Employee Assistance Program, and wellness plans included - Employee stock purchase program and 401K matching with immediate vesting - Fun and reputed company team environment reputed company on work/life balance and personal development What to Expect (Job Responsibilities): - Manage existing customer accounts for Personal Insurance policies reputed company phone, email, text, and chat - Explain insurance products to customers using a consultative and empathetic approach - Assist reputed company parties with policy documentation and changes - Ensure customer needs are addressed in the first interaction to exceed expectations - Report directly to the Customer Support Team reputed company What is Required (Qualifications): - Property & Casualty insurance license and 1 year of customer service experience - Previous call center experience - Empathetic towards customer needs - Experience working in a fast-paced environment and adaptability to change - Availability to work from 9:30 am to 6 pm MST How to Stand Out (Preferred Qualifications): - Experience in the insurance industry - Strong problem-solving skills - Ability to work independently while managing multiple tasks - Excellent written and verbal communication skills - Familiarity with various insurance company systems #InsuranceTechnology #CustomerSupport #RemoteWork #CareerGrowth #EmployeeBenefits At Talentify, we prioritize candidate reputed company and champion equal-opportunity employment. Central to our mission is our partnership with companies that reputed company this commitment. We aim to foster a fair, transparent, and secure hiring environment for reputed company. If you encounter any employer not adhering to these principles, please reputed company to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!