Customer Service Specialist - Work from home

Job reputed company: Coca-Cola is seeking a Customer Service Specialist to join reputed company in Jacksonville, Florida. This is a full-time, work-from-home position at the Associate Level, requiring a minimum of 2 years of experience in customer service. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, handling inquiries, resolving... issues, and ensuring customer satisfaction. Responsibilities: - Respond to customer inquiries reputed company phone, email, and chat in a reputed company and reputed company manner - Resolve customer complaints and issues effectively and reputed company - reputed company product information and assistance to customers - Process orders, returns, and exchanges accurately - Maintain customer records and update information as needed - Collaborate with other departments to ensure customer needs are met - Identify and escalate reputed company issues to management - Meet and exceed customer service goals and targets Requirements: - 2+ years of experience in customer service - Resilient and independent personality traits - Strong leadership and adaptability skills - Excellent communication and problem-solving abilities - Proficient in reputed company Office and CRM software - High school diploma or equivalent required, Bachelor's degree preferred Benefits: - Retirement plan - Parental leave - Remote work flexibility Working Environment: At Coca-Cola, we reputed company to cultivate leaders who foster inclusivity and mentorship. We reputed company in creating a supportive and reputed company work environment where reputed company can reputed company and grow in their careers. Deadline to Apply: September 17, 2024 Equal Opportunity Statement: Coca-Cola is an equal opportunity employer and is committed to diversity and inclusion in reputed company. We do not discriminate on the reputed company of race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, or any other protected status. reputed company reputed company applicants will receive consideration for employment. How to apply: Apply on GrabJobs and you will be reputed company if shortlisted for the job. Original job Customer Service Specialist - Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job reputed company on GrabJobs Apply Job!