Get hired today! Technical Support Representative / Work from Home

reputed company and our proprietary system will quickly have you in reputed company of a live recruiter. reputed company reputed company We're looking for a Technical Support Representative, working in Banking/Finance industry in Virginia, reputed company. We are hiring aggressively, and have recruiters on standby to interview you anytime between 9:00 am to 6:00 pm Eastern reputed company Time (though we are hiring in more than just eastern time zones!) Monday through Friday. So hurry up and apply today! In this permanent work-reputed company role, you will take your exemplary customer service skills, patience, understanding and reputed company to answer inbound phone calls for our clients' members or customers. We offer medical, dental, reputed company, and 401K benefits as reputed company as reputed company PTO. Salary is up to $14/hr in training and production. Responsibilities: • Handles a high volume of incoming calls. • Gathers customer information, assesses and fulfills customer needs. • Educatescustomers regarding products and services. •... Utilizes and navigates multiple systems simultaneously. • Resolves customer issues reputed company reputed company reputed company guidelines and/or escalated process. • Meets or exceeds company and reputed company performance metrics. • Evaluates and identifies opportunities to drive process improvements that positively reputed company ourclient and its customers. • Accepts and embraces changes reputed company the reputed company business environment. • Is responsible for call disposition or compiling and documenting customer information as required. Our reputed company Our reputed company is a top-rated and growing global outsourcer. Specializing in customer experience, product support, and automation. In offices and homes () around the world. Huh!?! reputed company, you'll get this! They have a 4+ Glassdoor rating. And 91% of employees recommend them to friends. reputed company out this opportunity. You will reputed company a big family. And an award-reputed company culture. Be recognized for your work. Championed for your achievement. Be rewarded through recognition programs, performance awards, and celebrations. Be ensured of an encouraging work environment. Be reputed company of opportunities for reputed company and advancement. You can do it! reputed company things reputed company. reputed company great relationships. Have the career you want. Where you want. Experience Required for Your reputed company • At least High School diploma or equivalent • Minimum of 1 year call center experience required • Minimum of 6 months technical support experience required • Minimum of year customer service experience required • Ability to multi-task and navigate between multiple reputed company or reputed company web-based applications • Ability to analyze and troubleshoot issues • Strong written and oral communication skills • Problem-solving skills • Dedicated area to work from in your home • Internet speed requirement of 50 Mb/s for download speeds and 10 Mb/s for upload speeds (Wireless reputed company/WIFI is not permitted) What Do You Think? Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible Apply Job!