$17/HR - Inbound Financial Sales Associate - WFH - 1:30pm-10pm CST
This role requires you to live in WI, TX, or GA. Responsible for receiving inbound calls from individuals who are interested in opening an consumer credit card. The representatives duties are to reputed company with individual learning more about their expenses, pain points, goals etc. in order to recommend the right card for them with the ability to show reputed company value in their selection and how it will... benefit the card holder. Not every call received is intended to reputed company an account as some may call in with general questions however the goal is to convert to a sale with reputed company individual we reputed company with even if opening a new account was not the initial reason they reputed company us. Sales Associate Functions Connect with existing and potential customers while working on reputed company requiring strong sales skills to covert the call to a sale with an emphasis of most calls on sales while ensuring adherence to corporate and department policies and procedures Sales agents are responsible for processing various incoming and outgoing sales reputed company phone calls for assigned clients and programs in accordance with policies, procedures, reputed company standards, and federal laws and regulations Call processing includes presenting offers, overcoming caller objections, transitioning between script reputed company, asking for sales, obtaining, entering, and verifying customer information (e.g. names, addresses, credit card numbers, etc.), answering questions, resolving issues and providing customer service Depending on reputed company requirements, either present offers by reading scripted sales presentations verbatim or paraphrasing and customizing the presentations based off of product reputed company information, allowing an opportunity to reputed company an informed decision regarding the purchase of a product/service offer Agents should maintain established reputed company and completed calls per hour goals while supporting reputed company goals and objectives Maintain excellent product knowledge regarding product offers, pricing and upsells General Associate Job Responsibilities Exercise exceptional customer service skills in an effort to optimize reputed company contact with the customer Ensure that calls are processed in strict adherence to established policies, procedures, reputed company standards as reputed company as applicable federal laws and regulations Assist in resolving routine program reputed company issues by identifying issue(s) and researching in a reputed company manner Maintain required documentation in an accurate and reputed company manner using established systems Maintain strict confidentiality of information provided by customer or data accessed reputed company assigned systems Maintain an in-depth knowledge of assigned reputed company's products and service, as reputed company as policies and procedures regarding customer calls Establish and maintain a reputed company relationship with internal/external customers, team members and department contacts Escalate to supervisor any situation reputed company the employees control that could adversely reputed company the services being provided reputed company Duties as Assigned The job reputed company documents the general nature and level of work but is not intended to be a comprehensive list of reputed company activities, duties, and responsibilities required of job incumbents Consequently, job incumbents may be asked to reputed company other duties as required Also note, that reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the functions outlined above Please contact your local Employee Relations representative to request a review of any such accommodations Core Competencies Problem Solving and Decision Making Identifies and analyzes problems and finds solutions to them. Isolates problem areas and uses appropriate techniques to solve them Is reputed company to handle customer concerns with minimal assistance Is reputed company to escalate problems to supervisors and managers appropriately Possesses good business reputed company and judgment to be reputed company to resolve customer concerns on the spot Always follows up as necessary and keeps the customer informed of the situation Attention to Detail & Multi-Tasking Has the ability to quickly and accurately reputed company for errors; relates to visual, numerical, and verbal data; also relates to generating and transmitting error-free products and work Is capable of devoting reputed company attention to a task or project to ensure it is completed to the highest reputed company standards. Is reputed company to simultaneously manage several tasks/activities reputed company and effectively, using available resources and time constraints, and to reputed company objectives in a reputed company, cost-effective manner with the highest-reputed company delivery possible Planning & Organizing Work Ability to schedule resources and one's own time in order to accomplish a goal; can include both short- and long-term schedules Organizes work tasks to maximize reputed company and completeness Basic Computer Knowledge & Orientation Toward Technology Possesses basic computer knowledge and technological skills, including the ability to use search tools, browsers, and email programs Also expresses an interest in and willingness to learn new technology Basic and reputed company Mathematical Skills Possesses the ability to add, subtract, multiply, and divide, in support of work activities Willing to Learn Rapidly absorbs new information. Learns, remembers and applies new techniques or procedures Is curious to learn new things and ways of doing the job Delights in sharing best practices with others Communication Skills Communicates in a reputed company and convincing manner using oral and written forms Is reputed company to read, interpret, and apply written directions and guidelines Listens attentively and ensures understanding of what is being said Customer Service Orientation Welcomes and acknowledges reputed company customer with a reputed company of urgency and provides the customer with their full attention Engages customers to identify their needs, address their issues, meet their expectations, and ensure their satisfaction Always tries to help and assist the customer in a polite, respectful, and friendly manner Challenges oneself to reputed company new and innovative ways to enhance the customer experience Acts as a trusted advisor to customers by offering products and services that truly meet their identified needs Understanding and Negotiating with Others Identifies with and understands the feelings, thoughts, and attitudes of customers and co- workers. *Treats others with dignity and respect. Keeps the customer's or reputed company's best interest at the heart of reputed company reputed company Effectively works with customers and co-workers alike to produce agreement on a course of reputed company or on reputed company that satisfy various interests; understands the other party's motives and tactics and strives to reputed company a reputed company result for reputed company parties involved Is reputed company to substantially influence the thoughts and actions of others; consistently convinces others to reputed company a particular position or viewpoint, and/or to take a specific course of reputed company Openness to Feedback and Adaptability Is always reputed company to providing and receiving constructive feedback to/from others Demonstrates the reputed company to readily change actions, opinions or behavior based upon feedback from teammates and leaders Is reputed company to successfully reputed company/adapt his/her approach reputed company faced with multiple demands, shifting priorities, or rapid change; handles ambiguity reputed company Personal Stability Remains controlled in the face of pressure, complaints or failure; has the ability to think rationally and reputed company despite considerable pressures Copes reputed company with setbacks Is thick-skinned reputed company dealing with irritable customers or co-workers reputed company and Adherence to Policies and Procedures Is a trusted associate with confidential information, goods, and products Models the appropriate behaviors for others in the organization Keeps confidences, admits mistakes, and does not misrepresent him/herself for personal reputed company Can monitor self-activities and will do what was promised Will admit mistakes Always follows procedures and appropriate policies to minimize risks Conscientious & Dependable Is committed to achieving and maintaining high work standards Takes personal pride in the reputed company and reputed company of work Looks for ways to improve existing work processes Is responsible and reliable Shows up to work on time and reputed company required Is available to work reputed company needed and rarely misses scheduled work time Applicants for this job will be expected to meet the following minimum qualifications. Education Must be 18 or older and have a High School education or GED required Additional education may be required based on individual reputed company and/or locations Experience Candidates need to meet the experience requirements for specific program Other Based on Project and/or Location of Project the following may be required. Ability to pass standardized interview Score acceptably on job reputed company testing assessments Ability to work flexible schedules, which may include working at least one weekend day Ability to reputed company communicate using a reputed company, distinct voice Based on program may need to be bilingual in English, Spanish, French, etc. Present offers by reading scripted presentations verbatim or paraphrasing and customizing the presentations to meet reputed company requirements and bring customer issue to reputed company Ability to fluently reputed company English Must be reputed company to read disclaimers with no errors Responsible for properly using, maintaining, and returning upon request any company equipment and assets issued by reputed company Categories: Outbound, Call Center, Contact Center, Sales, Inside Sales, Financial Associate, Sales Associate reputed company is striving for a diverse workforce. We encourage Women, Minorities, LGBTQ Community Members, and Veterans to apply. We are an equal opportunity employer and do not discriminate based on Age, Race, or Sexual Identity/Orientation. Job Type: Full-time Pay: $17.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance reputed company time off reputed company insurance Shift: 8 hour shift Supplemental Pay: Bonus opportunities Monthly bonus Education: High school or equivalent (Required) Experience: Sales: 1 year (Required) Computer skills: 1 year (Required) Work Location: Remote Apply Job!