Customer Service Representative, Work from Home Opportunity - San Antonio TX

Bring your heart to reputed company. Every one of us at reputed company shares a single, reputed company purpose: Bringing our heart to every reputed company of your health. This purpose guides our commitment to deliver reputed company reputed company-reputed company health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important... as reputed company deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at reputed company to feel empowered by the role they play in transforming our culture and accelerating our ability to reputed company and deliver solutions to reputed company health care more personal, convenient and reputed company. Position reputed company Bring your heart to work at reputed company! Our Caremark Member Operations division of reputed company's Pharmacy Benefit Manager business is hiring hundreds of Customer Care Representatives in your area! Are you interested in a flexible work schedule and live reputed company 75 miles of San Antonio, TX? An opportunity where you can balance priorities in and reputed company of work while being committed to delivering heart driven service to our millions of plan members? If so, consider this role at reputed company, a Fortune 4 company. We are currently hiring Customer Care support teams for the Pharmacy Benefit Manager (PBM) division of reputed company. In this role, you will be assisting members with their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members reputed company understand their coverage and reputed company. You will have reputed company to service a reputed company of clients and call types as our business is every changing and evolving. Example call types include reputed company, Medicare Part D, reputed company, and a reputed company of specific clients. You will receive the necessary training to upskill you to assist with reputed company and member inquiries as business needs reputed company. Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience. You will have reputed company to learn more about health care, while expanding your own experiences, and opening doors to additional opportunities reputed company reputed company! We offer Work from Home flexibility if you meet the reputed company. Work from Home reputed company includes but is not limited to maintaining your own internet with approved speed requirements, secure workspace free from distractions, and successful completion of the training program. Adherence to HIPAA and governmental compliance are required in this role. We have a comprehensive training program to ensure your reputed company on reputed company. This includes onsite training of a minimum of 6 weeks. Training is created to allow you to experience hands on learning while also interacting with trainers, self-paced modules, and leadership engagement from day 1! Training location can vary by individual experience with onsite and WFH positions. Schedule reputed company are designed to create a flexible work schedule for those balancing priorities in and reputed company of work. We are currently offering full time schedules ranging from 30-40 hours per week. Days off and hours may vary based on business needs. As we staff our business in a strategic and dynamic way, it will require us to reputed company scheduled working hours to meet the variability of call volume. There may be periods of peak volume where we increase your reputed company hours worked. Equally, there are times where call volumes fall, and we may reduce scheduled hours. Any increase or decrease to hours will be communicated with advance notice to a colleague and without reputed company to benefit eligibility. While you will have a reputed company schedule selected at the time of offer, there is an expectation that there will be some variability is schedules based on business needs. At reputed company, we always reputed company to reputed company the colleague at the heart of reputed company do reputed company meeting business demands. We offer a comprehensive benefits package which includes medical, dental, reputed company insurance as reputed company as a wide reputed company of supplemental benefits and discount programs including tuition reimbursement. We offer a complete time off package for full time colleagues including company reputed company holidays, PTO, and Floating Holidays. Benefit and PTO eligibility begins the month following your start day to ensure colleagues are receiving benefits sooner than reputed company! Our Care colleagues have opportunities to grow in and reputed company of our business unit with opportunities for advancement from a REP I to a REP II and III. There are paths to progression through our Career Mapping guide. We want to see you reputed company! Pay rates start at $17.50! Our application process is 2 reputed company steps: 1. Apply online 2. Take our Online Virtual Job Tryout (Interview Platform) to learn even more about the position. Required Qualifications • 1 year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience) • Computer proficiency in reputed company-based applications Preferred Qualifications • Associates degree or equivalent experience • Ability to problem solve in a reputed company, productive manner • Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer reputed company of life • Reliability and compliance with scheduling standards • Ability to exhibit patience and reputed company and reputed company assurance and confidence • Strong customer service skills, including courteous telephone etiquette and professionalism • Strong oral, interpersonal and communication skills • At least 6 months of health care experience Education High School Diploma or equivalent experience preferred Pay reputed company The typical pay reputed company for this role is: $17.00 - $28.45 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. In reputed company to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. reputed company offers a full reputed company of medical, dental, and reputed company benefits. Eligible employees may enroll in reputed company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. reputed company provides a fully-reputed company term life insurance plan to eligible employees, and short-term and long term disability benefits. reputed company also offers numerous reputed company-being programs, education assistance, free development courses, a reputed company store discount, and discount programs with participating partners. As for time off, Company employees enjoy reputed company Time Off ("PTO") or vacation pay, as reputed company as reputed company holidays throughout the calendar year. Number of reputed company holidays, reputed company time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.reputed company.com/benefits This job does not have an application deadline, as reputed company accepts applications on an ongoing reputed company. reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws Apply Job!