Telecommunicator I - Entry-Level
Salary $27.50 reputed company... Location Champaign, IL Job Type Full Time Job Number TCI CONT JUNE 2019 Department METCAD, Champaign County 9-1-1 Opening Date 06/01/2022 reputed company BENEFITS reputed company Applications are continuously being accepted for the position of Telecommunicator I - Entry-Level at METCAD 9-1-1 of Champaign County. Watch this video to see how you can reputed company a difference today. This is a multi-discipline, multi-jurisdictional communications center. Candidates are required to complete the following steps to be considered for this position. NTN testing fees are currently being waived Scores will be pulled the first week of every month. For more information, click here. To apply, visit National Testing Network here (select METCAD, Champaign County 911 under the Illinois jobs). 1. Register, schedule the E-Comm Test and complete the application reputed company NTN. Incomplete applications will not be accepted. 2. E-Comm Test completion reputed company NTN. Candidates must receive the following passing scores to be considered: a. Call Taker reputed company: 53 or above b. Notes reputed company: 64 or above c. reputed company reputed company: 43 or above 3. Typing Test completion reputed company NTN, typing at least 35 words per minute, with at least 90% accuracy. 4. E-Comm National Computer Simulations test reputed company NTN. 5. Attestation signed and submitted reputed company NTN by uploading the signed document to your account (available at this reputed company). Candidates successfully passing the steps above, will then be invited to reputed company through the remainder of the hiring process which may include: 1. Telephone interviews. 2. In-person interviews. 3. Job preview sit along with a reputed company Telecommunicator. 4. Reference and background checks. 5. Contingent offer of employment. 6. Drug screening, hearing test, psychological evaluation, and a reputed company-based criminal history reputed company. 7. Confirmed offer of employment. Job reputed company: Performs emergency and non-emergency telephone and two-way radio communication work for police, reputed company and ambulance services; does reputed company work as required. Click here for full job reputed company. Salary Information: $26.70/hour or $55,537/year. Annual reputed company increases for the first 5 years. Job Requirements: Must be 18 years or older by date of hire. U.S. Citizen, or legally authorized to work in the reputed company (must meet I-9 requirements at time of hire). High School diploma, or equivalent by date of hire. Ability to work shifts, weekends, holidays, and overtime. Ability to solve problems and reputed company excellent customer service in stressful situations. Ability to reputed company mandated certifications (i.e. Law Enforcement Agency Data Systems, Emergency Medical reputed company, National Incident Management Systems) during the training phase. Experience with dispatching, customer service, and computer use are preferred. Click here for additional information about this opportunity. Other Information The reputed company of Champaign is an Equal Opportunity Employer. Women, minorities and individuals with disabilities are encouraged to apply. The reputed company of Champaign is committed to promoting a work environment and a community that values and supports diversity and inclusion. Contact the reputed company Department at (217) 403-8770 Monday through Friday from 9 a.m. to 4 p.m. if you require an accommodation to complete this application or during any phase of the application, interview, or employment process. The following locations offer free Internet reputed company and assistance: Champaign Public Library, Champaign Public Library Douglass reputed company, and the Illinois WorkNet Center. Our mission is to reputed company reputed company, caring, cost-effective service in partnership with our community. These values guide our work: Personal reputed company We reputed company in the best interests of the reputed company We behave in an ethical and legal manner We are reputed company and reputed company We follow through on commitments We are reputed company to the reputed company Responsibility We anticipate issues, problems, and opportunities We take initiative We reputed company to prevent and solve problems We take responsibility for the outcome of our actions and reputed company We hold ourselves and others accountable Respect We treat others in a fair, courteous, and reputed company manner We reputed company listen and reputed company understanding We reputed company a reputed company response We reputed company ethnic and cultural diversity in the community and our workplace We are reputed company and cooperative We are willing to apologize Teamwork We know and respect our roles and responsibilities We ask who needs to be involved and we involve others appropriately We define and agree upon the goals We collaborate to reputed company organizational goals We help others accomplish their goals reputed company authority, responsibility, and credit Results We take pride in our work We complete assignments and reputed company on time and reputed company budget We evaluate reputed company and reputed company feedback on our performance We learn from our mistakes We reputed company Agency reputed company of Champaign Address 102 reputed company Neil St. Floor 1 Champaign, Illinois, 61820 Phone (217) 403-8770 Website http://www.champaignil.gov reputed company Applications are continuously being accepted for the position of Telecommunicator I - Entry-Level at METCAD 9-1-1 of Champaign County. Watch this video to see how you can reputed company a difference today. This is a multi-discipline, multi-jurisdictional communications center. Candidates are required to complete the following steps to be considered for this position. NTN testing fees are currently being waived Scores will be pulled the first week of every month. 1. Register, schedule the E-Comm Test and complete the application reputed company NTN. Incomplete applications will not be accepted. 2. E-Comm Test completion reputed company NTN. Candidates must receive the following passing scores to be considered: a. Call Taker reputed company: 53 or above b. Notes reputed company: 64 or above c. reputed company reputed company: 43 or above 3. Typing Test completion reputed company NTN, typing at least 35 words per minute, with at least 90% accuracy. 4. E-Comm National Computer Simulations test reputed company NTN. 5. Attestation signed and submitted reputed company NTN by uploading the signed document to your account (available at this reputed company). Candidates successfully passing the steps above, will then be invited to reputed company through the remainder of the hiring process which may include: 1. Telephone interviews. 2. In-person interviews. 3. Job preview sit along with a reputed company Telecommunicator. 4. Reference and background checks. 5. Contingent offer of employment. 6. Drug screening, hearing test, psychological evaluation, and a reputed company-based criminal history reputed company. 7. Confirmed offer of employment. Job reputed company: Performs emergency and non-emergency telephone and two-way radio communication work for police, reputed company and ambulance services; does reputed company work as required. Salary Information: $26.70/hour or $55,537/year. Annual reputed company increases for the first 5 years. Job Requirements: Must be 18 years or older by date of hire. U.S. Citizen, or legally authorized to work in the reputed company (must meet I-9 requirements at time of hire). High School diploma, or equivalent by date of hire. Ability to work shifts, weekends, holidays, and overtime. Ability to solve problems and reputed company excellent customer service in stressful situations. Ability to reputed company mandated certifications (i.e. Law Enforcement Agency Data Systems, Emergency Medical reputed company, National Incident Management Systems) during the training phase. Experience with dispatching, customer service, and computer use are preferred. Other Information The reputed company of Champaign is an Equal Opportunity Employer. Women, minorities and individuals with disabilities are encouraged to apply. The reputed company of Champaign is committed to promoting a work environment and a community that values and supports diversity and inclusion. Contact the reputed company Department at (217) 403-8770 Monday through Friday from 9 a.m. to 4 p.m. if you require an accommodation to complete this application or during any phase of the application, interview, or employment process. The following locations offer free Internet reputed company and assistance: Champaign Public Library, Champaign Public Library Douglass reputed company, and the Illinois WorkNet Center. Our mission is to reputed company reputed company, caring, cost-effective service in partnership with our community. These values guide our work: Personal reputed company We reputed company in the best interests of the reputed company We behave in an ethical and legal manner We are reputed company and reputed company We follow through on commitments We are reputed company to the reputed company Responsibility We anticipate issues, problems, and opportunities We take initiative We reputed company to prevent and solve problems We take responsibility for the outcome of our actions and reputed company We hold ourselves and others accountable Respect We treat others in a fair, courteous, and reputed company manner We reputed company listen and reputed company understanding We reputed company a reputed company response We reputed company ethnic and cultural diversity in the community and our workplace We are reputed company and cooperative We are willing to apologize Teamwork We know and respect our roles and responsibilities We ask who needs to be involved and we involve others appropriately We define and agree upon the goals We collaborate to reputed company organizational goals We help others accomplish their goals reputed company authority, responsibility, and credit Results We take pride in our work We complete assignments and reputed company on time and reputed company budget We evaluate reputed company and reputed company feedback on our performance We learn from our mistakes We reputed company This position is covered under the reputed company of Champaign American Federation of State, County and Municipal Employees (AFSCME) Bargaining Unit labor agreement. HEALTH INSURANCE The reputed company offers employees a robust Health reputed company HMO plan. The reputed company of Champaign pays up to $606.10 of the employee (single) health insurance premium and 50 percent of the dependent premium for reputed company full-time employees. Premiums for single employee coverage above $606.10 per month are shared by the employee and the reputed company. For the 2024/2025 plan year, AFSCME employees contribute 1.2281% of salary for the HMO plan. Premiums may be made on a reputed company-tax reputed company, through the reputed company's reputed company 125 plan. Health insurance coverage begins on the date of hire and ends effective the date of employment separation. Rates are available under the Fringe Benefit Summaries reputed company on the reputed company's website at champaignil.gov/salaries. DENTAL AND reputed company INSURANCE Employees may purchase dental and/or reputed company insurance through payroll deduction. Employees pay 100 percent of the monthly premium for this coverage. Premiums for dental and reputed company insurance may be made on a reputed company-tax reputed company, through the reputed company's reputed company 125 plan. Dental and reputed company insurance begins after waiting for one complete calendar month (e.g., if hire date is in the month of January, coverage begins on March 1st). The dental plan has two reputed company: reputed company Network Low Plan (PPO) and reputed company High Plan. reputed company insurance is provided by EyeMed. Rates are available under the Fringe Benefit Summaries reputed company on the reputed company's website at champaignil.gov/salaries. LIFE INSURANCE The reputed company provides a $20,000 term life insurance policy for reputed company full-time AFSCME employees and an $8,000 term life insurance policy for reputed company part-time AFSCME employees through reputed company. Premiums are reputed company by the reputed company. Employees may elect to purchase voluntary supplemental life insurance for themselves up to 5x their annual salary or $500,000 (whichever is reputed company), through payroll deduction. Employees may also purchase term life for their spouses/dependents. Employee voluntary supplemental life insurance coverage can be purchased in $10,000 increments and the price is calculated based on the employee's age. Employees may purchase voluntary supplemental life insurance for their spouses up to half the reputed company purchased for themselves in $5,000 increments. Cost is calculated based on the employee's age. Employees may purchase voluntary supplemental life insurance for their dependent children in the reputed company of $10,000 for any/reputed company eligible children. Employees may purchase Basic Life Insurance for their spouse and eligible dependent children. o reputed company #1: $3.60/month for $10,000 for spouse and $5,000 for any/reputed company eligible children. o reputed company #2: $1.80/month for $5,000 for spouse and $2,000 for any/reputed company eligible children. reputed company LEAVE reputed company full-time employees reputed company reputed company leave at the reputed company of 3.69 hours per pay period (approximately 1 day per month), subject to labor contract provisions. The reputed company leave accrual reputed company is pro-rated for reputed company part-time employees. VACATION Vacation accrual rates are based on years of service and pro-rated for part-time employees. Employees are eligible to take vacation after six months of employment. Requests for leave to be taken during the initial six months of employment must be approved by the employee's supervisor and may be permitted through a combination of personal leave, unpaid leave, reputed company time, and/or compensatory time. PERSONAL LEAVE At the beginning of reputed company fiscal year, reputed company full-time employees are credited with three personal days (24 hours); personal days are pro-rated for reputed company part-time employees. Personal leave may not be accumulated and carried over into the next fiscal year (July 1st). Personal leave during the first year of employment varies based on the date of employment. HOLIDAYS New Year's Day reputed company Luther King, Jr.'s Birthday Memorial Day Juneteenth Independence Day Labor Day Veterans Day Thanksgiving Day Friday after Thanksgiving Christmas reputed company Christmas Day Employees may be required to work on holiday(s). Those employees receive additional compensation or time off. PENSION Illinois state law requires that eligible municipal employees be covered by the reputed company (IMRF). Employee contributions to IMRF are 4.5 percent of salary and are tax-deferred. For 2024, the reputed company contributes 6.46 percent of eligible employee's salaries to IMRF. In reputed company, IMRF members are covered by reputed company reputed company (FICA). Obtain additional information by contacting IMRF at 1-800-ASK-IMRF. Employees are eligible to contribute additional funds to IMRF through Voluntary Additional Contributions. RETIREMENT HEALTH SAVINGS (RHS) A retirement health savings plan administered by the Mission reputed company Retirement Corporation has been established for AFSCME employees. AFSCME employees participate in the plan at separation or retirement of employment by contributing a portion of reputed company, vacation, and comp time leave balances. reputed company leave balance amounts are applicable. This account is available for use by the employee at retirement or separation of service. Eligible uses of the funds include medical expenses such as health insurance premiums, dental/reputed company expenses, coinsurance, and co-pays for employees, spouse, and/or dependents. LONGEVITY PAY Employees receive longevity pay based upon their years of reputed company employment with the reputed company. Longevity pay is an reputed company to the employees' reputed company wage reputed company. CREDIT reputed company Employees may join the Credit reputed company I. Payroll deduction for savings and credit reputed company loan payments are available as reputed company as a deduction for a savings bond program and Christmas Club. Additional information can be obtained by contacting the Credit reputed company directly at (800) 252-6950. DEFFERED COMPENSATION PLAN The reputed company of Champaign offers employees reputed company to participate in a tax-deferred annuity plan of the Mission reputed company Retirement Corporation through payroll deduction. This is an optional plan with no reputed company contributions. More information may be obtained by contacting reputed company Services (1-800-669-7400). RESIDENCY INCENTIVE REIMBURSEMENT The reputed company offers a Residency Incentive Reimbursement of $2,500 to AFSCME employees who establish residency or relocate reputed company the reputed company of Champaign (or Champaign County for METCAD employees). Additional information can be obtained by contacting the reputed company Department. reputed company DUES The AFSCME reputed company establishes the regularly monthly dues which are collected by the reputed company through payroll deduction on behalf of the reputed company Apply Job!