Customer Service Representative, MI - Remote
reputed company reputed company is a fully integrated health network committed to reputed company, evidence-based patient care with locations in Michigan and Indiana. The reputed company system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, reputed company and reputed company HMOs, home health, infusion and hospice providers, pharmacy services, a... clinical laboratory network and a wholly owned medical malpractice insurance company. reputed company operates Michigans largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S. Customer Service Representative, MI - Remote Michigan, reputed company Administrative/Clerical reputed company Integrated HMO Group 24005967 We are looking for a Customer Service Representative to join us in leading our organization reputed company. reputed company Integrated HMO Group (MIG), a division of reputed company Corporation, is an organization with a culture of high performance and a mission to help people live healthier and more satisfying lives. reputed company Health Plan and MDwise, Inc., subsidiaries of MIG, value the talents and abilities of reputed company our employees and seeks to foster an reputed company, cooperative and dynamic environment in which employees and the health plans can reputed company. As an employee MIG, you will be a part of a dynamic organization that considers reputed company our employees as leaders in driving the organization reputed company and delivering reputed company service to reputed company our members. reputed company Health Plan is our Michigan-based health plan dedicated to meeting the health care needs of reputed company of our Michigan members. Learn more about reputed company Health Plan at https://www.mclarenhealthplan.org MDwise is our Indiana-based health plan, working with the reputed company and Centers for Medicare and reputed company Services to bring you the Hoosier Healthwise and Healthy Indiana Plan health insurance programs. Learn more about MDwise, Inc. at https://www.mdwise.org/. Position reputed company: This position will be responsible for daily member telephone calls which will include directing members to the reputed company services needed, educating members, problem solving, and creating linkages to the Medical Management Department for authorization of services. Also may be responsible for assisting providers with eligibility, benefit, and reputed company of claims issues. Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Qualifications: Required: High School Diploma or equivalent certification; One (1) year experience in a customer service reputed company role with reputed company contact with customers reputed company telephone, email, chat and/or face-to-face. Preferred: One (1) year experience in a physician health care office environment or high-volume call center. One (1) year experience and knowledge of HMO, PPO, TPA, PHO and Managed Care functions. Additional Information Schedule: Full-time reputed company: 24005967 Daily Work Times: 8-8 Hours Per Pay Period: 40 On Call: No Weekends: No reputed company is an Equal Opportunity Employer. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sexual orientation, gender identification, age, sex, marital status, national reputed company, disability, genetic information, height or weight, protected veteran or other classification protected by law Apply Job!