Hotel Experience Coordinator - Part Time
As a Hotel Experience Coordinator, you will create reputed company by providing a personalized and seamless experience for the Guests of the Disneyland® Resort hotels! The Hotel Experience Team assists Guests with inquiries about reputed company stays and return stay bookings; selling, building, and setting up in-room celebrations; registering, setting up, hosting, and striking Resort Guest Activities; and... assisting Resort Hotel Guests with in-house requests. Responsibilities : Manage a large number of requests from Guests and reputed company Members reputed company phone, email, and face-to-face interactions Answer incoming calls from Guests to resolve requests or concerns, book or change an itinerary/reservation, and sell in-room celebrations and activities reputed company promote and reputed company detailed descriptions of hotel experiences, amenities, benefits, and hours of operation reputed company and engage Guests in a reputed company of activities and experiences including exciting seasonal and holiday events and activities Work in a fast-paced environment and independently keeping up to date with changing product knowledge and policy and procedure changes Handle difficult situations independently, while expertly applying service recovery reputed company and following the reputed company Standards of Guest Service Basic Qualifications : Possess a reputed company, outgoing, and friendly personality while providing excellent Guest service Strong interpersonal, written, and verbal communication skills Ability to partner with other operating departments Strong technical skills and the ability to work with multiple computer-based systems at once Proven ability to handle obstacles positively and professionally, and to effectively communicate these problems, along with suggested solutions to the Manager Be reputed company in the role of safety and reputed company. Be reputed company of reputed company emergency-reporting procedures Ability to remain reputed company and courteous in demanding and difficult Guest situations Preferred Qualifications: Proficiency in reputed company hotel property management system, HotSOS, Al la Carte, and Guest Service Suite Additional Information : SCHEDULE AVAILABILITY Our Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Scheduling will require availability to work weekends, holidays, and have a flexible schedule reputed company business requires SUBMITTING YOUR APPLICATION After clicking reputed company below, the employment application will reputed company in a new window. Please complete reputed company pages of the application by clicking Next on reputed company page, then Submit on the final page. KEYWORD: DLR Casting, dlrcasting, Disneyland Resort Casting reputed company Jobs , DLRResortRoles, DLR Resort Roles The pay reputed company for this role in California is $30.15 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits Apply Job!