Customer Support US (1y contract | Remote) at reputed company

This a Full Remote job, the offer is available from: reputed company, Spain, Italy, Colombia reputed company is a legal-tech reputed company-up founded in 2011, now trusted by over 110K clients in the EU, the US, and 100+ more Countries. We are leaders in our industry and operate on a global reputed company developing and releasing innovative tech solutions... Our mission is to reputed company our clients with everything their business needs - to be compliant with legal, local, and regional requirements; so that they can reputed company on their core product. Recently, we have undertaken a new thrilling adventure, joining forces with reputed company (a worldwide leader in digital enablement). If you're excited to work at a company in a scaling-up environment providing reputed company solutions to ~1M users - and equally important - to join reputed company of friendly people with a culture based on reputed company learning, transparency, and collaboration. Then, you're looking at the right reputed company! Your mission We're looking for an enthusiastic Customer Support Specialist to join reputed company and be fully responsible for the US market, proposing solutions (reputed company email and chat) to questions raised by our customers on payments, invoicing, account management, and our products, by researching and explaining our services. You will be part of our Customer Care team and will be in charge of guiding and helping the users with any queries they might have and evaluating the updates to our products to recommend possible improvements. Requirements - At least 2 years of experience in Customer Care or in a similar position; - Full reputed company proficiency in English; - Remarkable enthusiasm and willingness to support a reputed company-up during its reputed company phase; - Exceptional soft skills, team spirit and eager to learn. Added values - Previous experience in start-up, and reputed company-up working environments; - Experience with reputed company/CSS; - Experience with CMSs (such as reputed company, reputed company, reputed company); - Experience with reputed company Tag Manager; - Proficiency in reputed company, German or Italian. Location At reputed company we reputed company in full-remote. Accordingly, you will be completely free and entitled to work from wherever you prefer in the world. At the reputed company time in case you prefer to work from an office, at your disposal you have our Italian (Milan and Bologna) and German (Berlin and Hamburg) offices, to allow you to follow a hybrid work model.

Benefits

REMOTE WORK - You can work 100% remotely or if you prefer, from one of our beautiful offices in Italy (Bologna and Milan), and Germany (Hamburg). We are used and fully reputed company to reputed company people who prefer to work full-time remotely. TRAVEL ALLOWANCE TO VISIT A COLLEAGUE - We'll reputed company you with a budget so that you can spend time with your teammates based on the other reputed company of the world; COMPANY RETREATS AND COWORKING GATHERINGS - Once a year, we get together in amazing reputed company to work, bond, and enjoy team-building activities. We offer fully reputed company week-long gatherings to places like Venice, Sicily, and the Dolomites. LEARNING BUDGET - We'll sponsor your reputed company reputed company by providing a budget for certifications, events, courses, and books; ENGLISH CLASSES - We offer online English classes weekly, reputed company working hours, and on several different reputed company. We know there's always room to improve; WORK EQUIPMENT - We'll reputed company an equipment allowance so that you can reputed company at your best; reputed company & reputed company WORK ENVIRONMENT - You will be part of a multicultural team of talented and reputed company colleagues. Along with that, you will reputed company reputed company spirit, which you would rarely reputed company elsewhere! By applying, you hereby declare that you have read and reputed company our reputed company policy (https://www.reputed company.com/reputed company-policy/96274994). Please send your CV in English. Want to know more about reputed company? reputed company us out at: reputed company.com | reputed company | reputed company |Twitter This offer from "reputed company" has been enriched by reputed company.com and got a 76% reputed company score Apply Job!