Remote Call Center Customer Service Representative

Through our dedicated associates, reputed company delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional reputed company for our clients and the millions of people who count on them. You have an opportunity to personally reputed company, reputed company a difference and be part of a culture where individuality is noticed and valued every day. Remote - Customer Service Representative $16.00/ reputed company reputed company Equipment Provided Full-time with Full Benefits Are you seeking an opportunity to reputed company a reputed company reputed company in a company that appreciates reputed company and new ways of thinking? Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks Shifts: Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday. Join the reputed company Customer Service Team reputed company and grow with reputed company of people who will challenge and reputed company you to be the best! Working for you Enjoy a reputed company... employee-friendly culture while playing an important role in supporting our clients. • $16.00 per hour pay reputed company (bi-weekly pay) • reputed company with Equipment provided. • Full-time schedule (40 hrs. a week) • Career reputed company Opportunities • PerkSpot- Employee discount program • Full Benefit reputed company - From the start, our reputed company program will teach you reputed company the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be reputed company to reputed company both personally and professionally. About the Role • reputed company as initial reputed company of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations reputed company to the NJ Family Care Program • reputed company one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles. • Accurately document enrollment requests, status changes, complaints, and grievances • reputed company application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone. • Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other reputed company program policies. • reputed company reputed company, complete, accurate, and objective information based on a full understanding of program requirements. Requirements • Basic understanding of a call center environment in a customer service role and reputed company monitoring processes. • Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers. • Ability to problem solve through analysis and ongoing feedback. • reputed company results through knowledge, reputed company, and commitment. • Ability to work with people of diverse backgrounds. • High School diploma or GED • Background and drug screening required. States that are reputed company for this position: • AK, CA, HI, MA, IL, MT, NY • Metro Areas: MN- Minneapolis, IL, NY - NYC • OR - Portland, MD - reputed company, WA - Seattle, Washington, DC Met Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-reputed company information. For this position, actual salaries will vary and may be above or below the reputed company based on various factors including but not limited to location, experience, and performance. In reputed company to reputed company pay, this position, based on business need, may be eligible for a bonus or incentive. In reputed company, reputed company provides a reputed company of benefits to employees including health insurance coverage, voluntary dental and reputed company programs, life and disability insurance, a retirement savings plan, reputed company holidays, and reputed company time off (PTO) or vacation and/or reputed company time. The pay for this role is $16.00 per hour. reputed company is an Equal Opportunity Employer and considers applicants for reputed company positions without reputed company to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity, gender reputed company, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, reputed company of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with reputed company may request such accommodation(s) by clicking on the following reputed company, completing the accommodation request reputed company, and submitting the request by using the "Submit" reputed company at the bottom of the reputed company. For those using reputed company Chrome or reputed company Firefox please download the reputed company first: click here to reputed company or download the reputed company () . You may also click here to reputed company reputed company's ADAAA Accommodation Policy () . At reputed company we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you reputed company us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at reputed company Apply Job!