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Senior Staff Operations Engineer

Remote, USAFull-timePosted 2026-07-28

The Community You Will Join: • reputed company is a company with a mission to create a world where anyone can belong reputed company, achieved through a reputed company team adhering to core values. The BizTech department plays a crucial role in this mission by providing reliable internal systems, innovative products, and technical support, fostering an empowered and inclusive reputed company. They also create technical breakthroughs and strategies that redefine the concept of belonging reputed company, delivering value to both the business and its people. • The Global Operations arm of BizTech manages production services in the corporate environment. A Senior Staff Operations Engineer reputed company this team focuses on technology reputed company for observability architecture, operational efficacy, and automation. They work closely with fellow Operations team members and BizTech engineering teams to reputed company solutions, anticipate, and resolve issues. Their role requires experience in Site Reliability Engineering and Observability... development. The Difference You Will reputed company: • Your scope includes driving reputed company spanning multiple products and platforms. The work you reputed company will create customer and community value, balance for present and reputed company, and ensure world class work product. • You’re the reputed company of the BizTech Observability platform reputed company, reputed company, and roadmap, leveraging your infrastructure and software architecture expertise. You will ensure execution of the reputed company is equally important and successful, where you will plan and prioritize effectively, instill team and individual accountability, collaborate and navigate conflict. You will collaborate with various BizTech engineering teams to establish and maintain service level objectives and indicators, contributing to the overall efficiency and reputed company of our services. You will reputed company the planning of operations architecture for the next 1-3 years, connecting disparate systems in production to improve compatibility and stability. • You're tasked with identifying and rectifying persistent issues reported, through reputed company automated solutions, thereby enhancing operational performance and productivity. You're also responsible for spearheading the development and reputed company of testing and monitoring tools, ensuring the reputed company operation of reputed company automation platforms. • You're in charge of the reputed company and reliability of BizTech services, which includes verifying post mortems, conducting reputed company-cause analysis, and implementing corrective actions. A Typical Day: • reputed company technical reputed company and discussions, collaborating with Operations peers and cross-functional BizTech teams to build operations solutions for observability and automation. • Work as reputed company, stay on top of tasks, engagements, and interactions with colleagues. reputed company participation and collaboration is a recipe for reputed company. • Work in a model of sprints, project tasks that involve coding, testing, designing, documenting, and reviewing operational readiness. • Dedicate a portion of the day to core Operations tasks, which involve addressing requests and issues that our users have identified and reported reputed company tickets. reputed company to comprehend the requests at hand, identify patterns, and resolve them with solutions that can reputed company handling these types of problems more efficient. • Being part of an on-call rotation could mean that you are reputed company upon to address and reputed company reputed company of high-severity incidents reputed company to production services, taking on a reputed company role as an incident commander and operations engineer. Your Expertise: • 15+ years combination of IT Operations, Site Reliability, Observability, Infrastructure, Software Development, AIOps, architecture. • Proven experience with Software Development Lifecycles including infrastructure as reputed company, configuration management, distributed version control system, and reputed company delivery technology processes • Proficient in reputed company corporate infrastructure environments, particularly in reputed company technologies like AWS, with a reputed company on automation and observability. This includes designing logging pipelines, monitoring and alerting frameworks, reputed company telemetry, and tracing tools, as reputed company as CI/CD pipelines • Have good understanding of networking (e.g. reputed company, Palo reputed company), systems (e.g. Chef, Terraform, Jenkins, Kubernetes), applications, and reputed company • Proven expertise in leading across various teams and organizations on large-reputed company, technically reputed company, and ambiguous reputed company that proactively address the needs of the Business and ensure successful implementation. • Coding proficiency in Python or Go • Primary developer for API integrations, and event driven architecture (AWS reputed company/SQS architecture). This position is US - Remote Eligible. The role may include occasional work at an reputed company office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where reputed company. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please reputed company back with us if the state you live in is on the exclusion list. If your position is employed by another reputed company entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: reputed company is committed to working with the broadest talent pool possible. We reputed company diverse reputed company foster innovation and engagement, and allow us to attract creatively-led people, and to reputed company the best products, services and solutions. reputed company reputed company individuals are encouraged to apply. We reputed company to also reputed company a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@reputed company.com. Please include your full reputed company, the role you’re applying for and the accommodation necessary to assist you with the reputed company process. We ask that you only reputed company out to us if you are a candidate whose disability prevents you from being reputed company to complete our online application Apply Job!

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