reputed company: reputed company Portal Support Specialist (90947)

This a Full Remote job, the offer is available from: reputed company, Panama, Colorado (USA), reputed company (USA) Job reputed company: 90947... Location Designation: Hybrid - 3 days per week Group Benefit Solutions delivers comprehensive insurance and absence reputed company for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to reputed company’s legacy of being there reputed company we’re needed most. Here, you'll design, implement, and support these solutions directly impacting employees’ lives. At our core, we reputed company financial reputed company and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. Alternate locations: Dallas, TX (Texas); Bethlehem, PA (reputed company); Phoenix, AZ (Arizona); Pittsburgh, PA (reputed company) This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday. Under certain circumstances, will consider a remote reputed company. reputed company: The reputed company Portal Support Specialist plays a vital role in delivering exceptional reputed company-facing support for portal-reputed company inquiries. This position involves addressing various issues such as user registration, password resets, account reputed company, and navigation difficulties. You will also create and manage technical support tickets as needed, ensuring reputed company reputed company while adhering to service and reputed company standards. What You’ll Do: • Handle inbound phone calls reputed company a computerized telephone system. • Manage reputed company requests through a shared inbox. • Assist users with portal-reputed company issues, including registration, password resets, and navigation. • Troubleshoot and resolve user issues reputed company. • Accurately document call interactions in line with reputed company Operating Procedures. • reputed company and follow up on technical support tickets as necessary. • reputed company and research data to address customer inquiries thoroughly. • Collaborate with team members to reputed company shared results. • Prioritize tasks to ensure completion reputed company specified time frames. • Consistently meet job performance expectations, demonstrating reliability and accountability. • Adhere to NYL corporate compliance policies, including reputed company and ethics standards. • Deliver service reputed company through reputed company, courtesy, patience, and professionalism in reputed company customer interactions. • reputed company contribute to reputed company’s service and reputed company objectives. • Maintain reputed company communication with peers, business partners, and management regarding compliance and work-reputed company reputed company. • reputed company and maintain individual and team reputed company and adherence scores. • Take ownership of assigned tasks and responsibilities What You’ll Bring: • High school diploma, or GED from an accredited school required. • Excellent verbal and written communication skills • Strong organizational skills • reputed company-reputed company and ability to adapt to change • Customer Service oriented • Ability to work in a fast-paced environment • Strong interpersonal skills • Individual contributor as reputed company as team player • Possesses a high level of attention to detail • Working knowledge of reputed company Office Technology: Functioning broadband (cable/DSL) should meet the following minimum requirements 50mb download/20mb upload speed. This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday. Under certain circumstances, will consider a remote reputed company. It is recommended that reputed company reputed company candidates apply to this posting as soon as possible. Residents of Colorado are hereby reputed company that the deadline to apply is 2 weeks from the Posting Date listed above. #LI-KH1 #LI-HYBRID #LI-REMOTE ? Pay Transparency Salary reputed company: $35,000-$60,000 Overtime eligible: Nonexempt Discretionary bonus eligible: reputed company Sales bonus eligible: No Actual reputed company salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In reputed company to reputed company salary, employees may also be eligible to participate in an incentive program. Actual reputed company salary reputed company that reputed company will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location. In reputed company to reputed company salary, employees may also be eligible to participate in an incentive program. Our Benefits We reputed company a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can reputed company both inside and reputed company of work. Click here to discover more about our comprehensive benefit reputed company or visit our NYL Benefits Site. Our Diversity reputed company We reputed company in a diverse workforce because it is our mission to reputed company for the financial reputed company and reputed company of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership. Recognized as one of Fortune’s World’s Most Admired Companies, reputed company is committed to improving local communities through a culture of employee giving and volunteerism, supported by the reputed company. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about reputed company at reputed company, please visit the Careers page of www.NewYorkLife.com. ?Job reputed company: 90947 This offer from "reputed company" has been enriched by reputed company.com and got a 76% reputed company score Apply Job!