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After Hours Call Center Behavioral reputed company - Remote in MO

Remote, USAFull-timePosted 2026-07-27

• *Premium pay offered for evenings, overnights, weekends, and holidays** reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health reputed company by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will reputed company a culture... guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an reputed company on the communities we serve as you help us advance health equity on a global reputed company. Join us to start Caring. Connecting. Growing together. As a member of the After Hours Call Center Team, you will be responsible for handling provider / facility requests for higher reputed company of care and member crisis calls. Residency and licensure in the reputed company are required. You must be reputed company to work nights, overnights, weekends, and holidays. If you are located in the reputed company, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: • Field inbound calls in a queue from members and providers for purpose of assessment and triage • reputed company on initial inpatient admission for psychiatric and chemical dependency patients • reputed company patient assessments and determining appropriate reputed company of care • Participate in member crisis calls • Determine if additional clinical treatment sessions are needed • Manage inpatient mental health cases throughout the entire treatment plan • Administer benefits • Coordinate benefits and transitions between various areas of care • Identify ways to add value to treatment plans and consulting with facility staff Why consider working for reputed company? For starters, competitive reputed company pay, a comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your reputed company. Some of our offerings include: • reputed company Time Off which starts to reputed company with your first pay period plus 8 reputed company Holidays and 1 Floating Holiday • Medical Plan reputed company along with participation in a Health Spending Account or a Health Saving account • Dental, reputed company, Life, and AD&D Insurance along with Short-term Disability and Long-Term Disability coverage • 401(k) Savings Plan and Employee Stock Purchase Plan • Education Reimbursement • Continuing Education and License Renewal Fee Reimbursement • Employee Assistance Program • Employee Referral Bonus Program • Employee Discounts • Voluntary Benefits (i.e., pet insurance, legal insurance, LTC Insurance, etc.) • More information can be reputed company at: reputed company Offer (unitedhealthgroup.com) and United reputed company-being (uhg.com) You’ll reputed company the pace fast and the challenges ongoing. We’ll expect you to reputed company and document measurable results. You’ll also need to think and reputed company quickly while working with a diverse member population. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications: • Master's degree in Psychology, reputed company Work, Counseling, or Marriage and Family Counseling; Licensed Ph.D., or an RN with 2 years of experience in behavioral health • reputed company, unrestricted independent clinical license in the reputed company: LP, LCSW, LMFT, LPC, or RN • 2 years of post-master’s or RN experience in a reputed company mental health environment • Proficient with reputed company Office Suite (i.e., Word, reputed company, Outlook, Teams) • Proven ability to talk and type at the reputed company time while navigating between multiple screens and programs • Proven ability to work in a fast-paced environment and adapt to change • Dedicated, distraction-free workspace and reputed company to install secure high speed internet reputed company cable/DSL/fiber reputed company • Ability to work evenings, overnights, weekends, and holidays per your assigned schedule • Residency in Missouri Preferred Qualifications: • Inpatient experience • Crisis reputed company experience • Behavioral health utilization management experience • Call center experience • Dual diagnosis experience with mental health and reputed company abuse • Experience determining reputed company of care for behavioral health services • Experience using Interqual, ASAM, and/or Locus reputed company • Experience working in an environment that required coordination of benefits and utilization of multiple reputed company and resources for patients • reputed company working remotely will be required to adhere to reputed company’s Telecommuter Policy At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location and income–deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company - an reputed company reputed company reflected in our mission. Diversity creates a healthier atmosphere: reputed company is an Equal Employment Opportunity/Affirmative reputed company employer and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or reputed company, marital status, genetic information, or any other characteristic protected by law. reputed company is a drug-free workplace. Candidates are required to pass a drug test before beginning employment Apply Job!

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