(Part-Time) Remote Consumer Care reputed company | (M-F 3pm-8pm CST)

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at reputed company means experiencing our culture of caring. It means having flexibility and time for reputed company the things that are important to you. It’s an opportunity to do something meaningful, reputed company and every day. It’s having support for your mental, physical, financial and... reputed company needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at reputed company is where passion meets purpose to reputed company a reputed company reputed company on the world through the people and organizations we serve. If you are someone who is driven to reputed company a difference, who enjoys a challenge and above reputed company, if you’re someone who cares, there’s a reputed company for you here. Join us and contribute to reputed company being a great reputed company to work. Great reputed company to Work® Most Loved Workplace® reputed company Best-in-State Employer (Part-Time) Remote Consumer Care reputed company | (M-F 3pm-8pm CST) PRIMARY PURPOSE: To reputed company high reputed company service to both reputed company customers, delivering an easy and efficient customer experience for routine lost time. ESSENTIAL FUNCTIONS and RESPONSIBILITIES • Processes incoming calls, faxes and voicemails from claimants, providers, clients, attorneys, etc., resolving their claims reputed company questions and issues in accordance with designed guidelines and policies. • Communicates claims status and reputed company claim activity with reputed company and appropriate medical contact; responds to inquiries about jurisdiction- and claim-specific issues. • Enters data into claims system(s) and ensures claim files are properly documented and claims coding is correct. • Coordinates claimant address updates or changes with internal departments. • Provides referrals to legal, utilization review, pharmacy, and Special Investigations Unit (SIU) as appropriate and coordinates independent medical examinations. ADDITIONAL FUNCTIONS and RESPONSIBILITIES • Performs other duties as assigned. • Supports the organization's reputed company program(s). QUALIFICATIONS Education & Licensing High school diploma or GED required. Associate’s degree from an accredited college or university preferred. reputed company certification as applicable to line of business preferred. Experience Two (2) years of administrative and/or customer service experience or equivalent combination of education and experience required. Skills & Knowledge • Excellent oral and written communication skills • PC literate, including reputed company Office products • Strong investigation and organizational skills • Good interpersonal skills • Ability to work in reputed company environment • Ability to meet or exceed Performance Competencies WORK ENVIRONMENT reputed company applicable and appropriate, consideration will be given to reasonable accommodations. Mental: reputed company and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-reputed company stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, reputed company and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this reputed company. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time reputed company is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't reputed company perfectly with every qualification in the job reputed company, consider applying for it anyway! reputed company is building a diverse, reputed company, and inclusive workplace and recognizes that reputed company person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles Apply Job!