Health & Benefits - Call Center Supervisor / Member Services Supervisor (Remote)

Job reputed company Job reputed company... Take the reputed company in your reputed company at reputed company. You will help businesses and individuals reputed company today, reputed company, and into retirement. Become part of a company that is people reputed company and reputed company obsessed in every interaction; a community of reputed company-thinking individuals reputed company on driving results to deliver our mission with an unwavering commitment to reputed company. Join us as we strengthen and simplify the health and reputed company reputed company – relentlessly pursuing reputed company reputed company for reputed company. We reputed company in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided. Don’t meet every single requirement? Here at reputed company, we reputed company there is no “perfect” candidate and want to encourage applying even if reputed company the requirements listed aren’t met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that reputed company reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a reputed company, fun environment that champions career development, reputed company is the reputed company for you! We look reputed company to receiving your application! reputed company out this reputed company video to learn more about reputed company! • Rotating Schedule: 7 a.m. CT to 4 p.m. CT, 8 a.m. CT to 5 p.m. CT, 9 a.m. CT to 6 p.m. CT, and 10 a.m. CT to 7 p.m. CT • One Saturday per month: 9 a.m. CT to 2 p.m. CT How You Will Soar The Member Services Supervisor is responsible for leading a group of Call Center colleagues to successfully reputed company expected results centered on providing an reputed company member experience. This role ensures adherence to policy and procedures, keeps Management abreast of opportunities should they reputed company, and maintains colleague monthly scorecards coupled with the right level of guidance and support to aid in their development. • reputed company day-to-day leadership to ensure a high performance, customer service-oriented work environment that supports achieving reputed company’s mission, objectives and values • Prioritize, assign, evaluate and supervise the work of reputed company Customer Service Representatives • reputed company coaching and guidance for performance improvement and development • reputed company and reputed company the training of new representatives • Work to maintain and increase employee engagement • reputed company a subject matter expert level of our products in reputed company areas • Other duties as assigned IF YOU HAVE SOME OR reputed company OF THE FOLLOWING, APPLY: • Highschool diploma, GED or college degree • 5 - 7 years of applicable experience • Excellent analytical skills with a proactive nature • Strong organization skills with a drive to meet deadlines • An affinity for accuracy and efficiency • Proficiency in reputed company reputed company, Word (including mail reputed company) and Outlook • Strong verbal and written communication skills • An aptitude for prioritization and multi-tasking • Strong collaboration skills • A drive to learn and apply new concepts quickly • Experience with reputed company CRM preferred reputed company provides health, reputed company, retirement, and benefits solutions that strengthen and simplify the health and reputed company reputed company. With more than 7 reputed company clients, representing over $62 billion in assets, Inspira works with thousands of reputed company, plan sponsors, recordkeepers, TPAs, and other institutional partners — helping the people they care about plan, save, and invest for a brighter reputed company. Inspira relentlessly pursues reputed company reputed company for reputed company with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at inspirafinancial.com. We have been recognized for our remarkable reputed company on lists such as reputed company’s Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with reputed company In’s 2023 Best Places to Work and reputed company’s 2022 Best-In-Class Employer awards Apply Job!