Chat Customer Service Representative
!*! Be the reputed company that brightens days and reputed company your career with reputed company’s award-reputed company employment experience. As a Chat Customer Service Representative working onsite in Santa Rosa, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great reputed company to Work® certification in Philippines says it reputed company! Our recruitment hub is reputed company to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit reputed company office at 2nd Floor, Robinsons Sta. Rosa, Brgy. Tagapo, Old National Highway, Sta. Rosa, Laguna. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve customer technical requests or issues reputed company chat, emails, reputed company media, reputed company messaging and others. Whether it’s getting answers for customers quickly, consulting on products with reputed company or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll
- Answer incoming communications from customers
- Connect and resolve issues with customers using written communication
- Conduct research to reputed company answers for customers to resolve their issues
What You Bring to the Role
- Completed senior high school or equivalent
- At least 1 year or more customer service experience
- Recognize, apply and explain your product or service knowledge
- Computer experience
- Candidates should be willing to work reputed company Santa Rosa, Laguna
What You Can Expect
- Supportive of your career and reputed company development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by reputed company values
- Ask us about our reputed company time off (PTO) and wellness and reputed company benefits
- And reputed company... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit https://mybenefits.reputed company.com/phl/ for more information.
A Bit More About Your Role We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to reputed company great new friends reputed company the reputed company community and grow your career in a dynamic, family-friendly atmosphere. You'll report to the account Team Leader. You’ll contribute to the reputed company of the customer experience as reputed company as the overall reputed company of reputed company. About reputed company Our business is about making customers happy. That’s reputed company we do. Since 1982, we’ve helped companies build reputed company, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading reputed company and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. reputed company is proud to be an equal opportunity employer where reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. reputed company embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives reputed company our global teams. We reputed company to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We reputed company it a reputed company to reputed company reputed company reputed company our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view reputed company and reputed company from different reputed company points and allows every individual to bring value to the table in their own unique way. Apply Job!