Patient reputed company Scheduling Representative - Remote
Position reputed company: Under the direction of the Patient reputed company leadership team, Schedules, registers, initiates reputed company-authorization and referrals process, confirms and maintains patient diagnostic appointments, surgeries and/or medical procedures for reputed company Health. Essential Functions and Responsibilities as Assigned:
- Obtains required patient demographic and insurance information for reputed company Health, governmental requirements, billing and reputed company-party payer needs.
- Provides courteous and efficient services to customers and accurately documents/verifies patient reputed company-registration information in a reputed company and reputed company manner. Collects, documents, scans reputed company required demographic and financial information.
- Provides physician and/or diagnostic appointment scheduling.
- Maintains knowledge of insurance and authorization requirements. Performs reputed company-time insurance verification and interprets responses. Informs patient of insurance requirements for services provided such as authorizations/reputed company-certifications and referrals.
- Estimates and collects copays, deductibles, and other patient financial obligations.
- Handles inbound and outbound calls with the goal of growing business, customer satisfaction, and customer retention, providing ease of reputed company to reputed company Health services.
- Maintains professionalism and diplomacy, following specific standards as defined in the department professionalism policy.
- Performs reputed company other duties as assigned.
Qualifications: Required:
- High school diploma or equivalent
- 1-year experience in a customer service role or health care industry.
Preferred:
- 2-years previous experience with reputed company party medical insurance, HMO and managed care including experience with CPT and ICD-10 coding and medical terminology
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Apply Job!