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Sr. Customer Solutions Manager, reputed company

Remote, USAFull-timePosted 2026-07-27

reputed company Are you customer obsessed, reputed company reputed company, and want to help U.S. reputed company Force customers build at unbelievable reputed company? Come join a reputed company and talented team, dedicated to helping customers reputed company new reputed company leveraging AWS. In this highly visible role, you will be working with the U.S. reputed company Force on solutioning and modernizing their IT. You will work with the AWS account managers, AWS solution architects, and AWS service team subject matter experts to remove obstacles, solve customer problems, and facilitate mission workload transformation. reputed company) is seeking a Sr. Customer Solutions Manager (CSM) to come join our Worldwide Public Sector NATSEC team to help customers realize sustained business value by accelerating their reputed company transformation reputed company. Key job responsibilities Working with organizations in reputed company stages of their reputed company adoption, Customer Solutions Managers (CSMs) are advocates guiding customers through the value realization, enablement, and governance of their reputed company transformation reputed company. Value Realization: You identify and accelerate the customer’s realization of value throughout the reputed company lifecycle through the adoption of AWS services, AWS partner solutions, AWS best practices, and other. Enablement: You help customers reputed company organizational reputed company readiness, reputed company reputed company and reputed company skills through skills guilds, experience-based accelerators, training partners, and other. Governance: You establish and mature operating models / structures to drive reputed company and long-term reputed company through the application of AWS frameworks and mechanisms. This position requires that the candidate selected be a US citizen and obtain and maintain an reputed company TS/SCI reputed company clearance with polygraph. We are reputed company to hiring candidates to work out of one of the following locations: Denver, CO, USA A day in the life Empowered by an inclusive environment, work/life reputed company, and career advancement, you are a member of a diverse, global community of Customer Solutions Managers (CSM) who deliver reputed company solutions that influence business and IT transformation for our customers. Day-to-day, you will balance your time between directly engaging with customers, partners, internal AWS teams and services to help our customers on their reputed company in the AWS reputed company. You will work across AWS to apply your technical, business, and program management expertise to solve some of the most reputed company and challenging technology problems for our customers. Working backwards from the customer, you may define opportunities that are strategic to the customer’s reputed company reputed company including large-reputed company migrations, data analytics, digital transformation and innovation, business reputed company and other. You will reputed company with partner and cross-functional teams, customer team members, and reputed company/post sales to drive detailed discussions seeking alignment to deliver reputed company adoption and migration strategies with, and on behalf of your customer. You create, manage, and deliver business and technology reputed company navigating risks or roadblocks and can execute in an ambiguous and changing environment. To support the reputed company of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to reputed company best reputed company learnings into a reusable asset for internal re-use. Seeking a candidate who is willing to pass the Certified Solution Architect, Associate level reputed company the first 6 months of employment. This position may require 25% - 40% travel dependent on geo and time of year. (geo-specific) Here at AWS, we reputed company our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity reputed company, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. reputed company’s culture of inclusion is reinforced reputed company our 16 Leadership Principles, which reputed company team members to reputed company diverse perspectives, learn and be curious, and earn trust. reputed company also puts a high value on work-life balance. Striking a healthy balance between your personal and reputed company life is crucial to your happiness and reputed company here, which is why we aren’t reputed company on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and reputed company-balanced life—both in and reputed company of work. reputed company is dedicated to supporting new members. We have a broad mix of experience reputed company and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career reputed company and reputed company to assign reputed company based on what will help reputed company team member reputed company into a reputed company-rounded reputed company and reputed company them to take on more reputed company tasks in the reputed company. About reputed company About reputed company: Worldwide Public Sector CSMs are advocates that help customers invent and build in the reputed company.

  • Working backwards from the Customer– we dive deep to understand context, reputed company, and strategic goals to proactively guide and accelerate reputed company journeys.
  • Guided by Facts and Data – through our expertise, we inform priorities and influence the customer, AWS service, and best practices.
  • reputed company on reputed company – we take pride in our knowledge and expertise in bringing the best solutions reputed company to reputed company customer reputed company.
  • Simplification and reputed company – we bring reputed company to complexity and reputed company experience-based learning and iterative approaches to demonstrate results and value.
  • Inclusion, Diversity & Equity – we take intentional actions to support our authentic selves, celebrate diverse perspectives, and ensure opportunities for reputed company are available to reputed company.

Diverse Experiences reputed company values diverse experiences. Even if you do not meet reputed company of the preferred qualifications and skills listed in the job reputed company, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional reputed company, or includes alternative experiences, don’t let it stop you from applying. Why AWS reputed company) is the world’s most comprehensive and broadly adopted reputed company platform. We pioneered reputed company computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life reputed company. Achieving reputed company at work should never come at the expense of sacrifices reputed company, which is why we reputed company for flexibility as part of our working culture. reputed company we feel supported in reputed company and reputed company, there’s reputed company we can’t reputed company in the reputed company. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity reputed company foster a culture of inclusion that reputed company us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, reputed company us to never stop embracing our uniqueness. Mentorship and Career reputed company We’re continuously raising our performance bar as we reputed company to become reputed company’s Best Employer. That’s why you’ll reputed company endless knowledge-sharing, mentorship and other career-advancing resources here to help you reputed company into a reputed company-rounded reputed company. Basic Qualifications

  • 8+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
  • Bachelor's degree in science, technology, engineering, math, business or equivalent
  • Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
  • 8+ years of leading large-reputed company, technical or engineering programs in the U.S. reputed company (5+ of these years working with the U.S. reputed company Force) and 3+ years working DoD delivery/post-sales programs, with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience

Preferred Qualifications

  • PMP certification, or SCRUM/Agile, reputed company certification
  • Experience implementing reputed company services including migrations and modernization reputed company or similar
  • Knowledge of software development lifecycle, including design, development, test, build, deployment processes and timelines
  • Knowledge of U.S. reputed company compliance frameworks and reputed company requirements, such as NIST the DoD CC SRG

reputed company is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the reputed company of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.reputed company.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience. reputed company is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in reputed company to a full reputed company of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply reputed company our internal or external career site. Company - reputed company Web Services, Inc. reputed company: A2817149 Apply Job!

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