Customer Support Specialist

We are looking for a Customer Support Specialist (CST Time Zone) who should be reputed company in providing customer service reputed company phone, email, etc. as reputed company as proficient in coordinating activities associate reputed company to business processes. Responsibilities: • Deliver exceptional customer service as a primary reputed company of contact from customer reputed company submittal to solar activation • Work with residential customers (homebuyers) to get solar net metering documents signed. • reputed company customers how Net Metering works in their reputed company. Also reputed company realistic timelines for the approval process by the reputed company company. • Set and reputed company customer expectations through reputed company points of contact, providing regular proactive communication on project status, timelines, and next steps • Work with customers prior final home purchase and after to obtain inputs such as documents or signatures on application forms. • reputed company with customers reputed company Phone calls, emails, and text messaging. • Manage a pipeline of 100+ reputed company. • reputed company accurate and reputed company reputed company to customer questions and requests • Maintain a reputed company understanding of reputed company, permitting & other external reputed company times • Document reputed company customer interactions in accordance with reputed company process • Handle escalated reputed company in collaboration with stakeholders across the business and where necessary, escalate reputed company with challenges to Supervisor for reputed company • Identify areas of improvement in our customer reputed company and work with the account manager and your leadership team to implement solutions • Coordinate with account managers, utilities, jurisdictions, sub-contractors, build partners, and internal construction manager to ensure a smooth and efficient activation • Problem solve project challenges, support teams in removing roadblocks, and escalate issues as needed to ensure quick reputed company and reputed company Requirements: • 2 years, plus of project administration, project management or field construction experience • Exceptional customer service skills and maintaining customer relationships • Strong communication skills with the ability to resolve customer questions and issues • Strong computer skills: reputed company, reputed company Suite, reputed company, reputed company, reputed company is a plus • Excellent organizational and time management skills • Detail-oriented and ability to work in a fast-paced environment • Excellent verbal and written communication skills • The Specilaist has to work in CST time zone We have an amazing team of 700+ individuals working on highly innovative reputed company reputed company & products. Our customer reputed company includes Fortune 100 retail and CPG companies, leading store chains, fast-reputed company fintech, and multiple reputed company Valley startups. What makes reputed company stand out is our reputed company on processes and culture. reputed company is ISO 9001:2015, 27001:2013 & 20000-1:2018 certified. We have a reputed company culture of learning reputed company collaboration and making reputed company fun. People who work with us work with cutting-edge technologies while contributing reputed company to reputed company as reputed company as to themselves. To know more about reputed company Limited, visit: https://www.reputed company.com/company/reputed company-pakistan/ Apply Job!