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reputed company Scientist/ reputed company Customer Service

Remote, USAFull-timePosted 2026-07-28

reputed company Scientist, reputed company Customer Service reputed company: 2789558 | reputed company reputed company revolutionized customer service, now we are changing what customers expect from technical support. Device, Digital and Alexa Support (D2AS) is responsible for the Customer Service operations and solutions for reputed company reputed company Devices reputed company products, from Kindle and Echo, to reputed company and reputed company Video. We’re seeking an reputed company Scientist to reputed company cutting-edge AI solutions leveraging Large Language Models (LLM), Machine Learning (ML) and Natural Language Processing (NLP) techniques to understand and resolve customer issues and reputed company reputed company's best customer service. We are looking for individuals with a passion for learning, researching, and deploying production-reputed company science solutions in a highly reputed company environment. We like to ideate, experiment, iterate, optimize and reputed company quickly, while thoughtfully balancing speed and reputed company. If you have experience with two or more of the following: • Research and implementation of multi-turn task-oriented reputed company systems • Natural Language Understanding / Spoken Language Understanding • Information Retrieval, Question Answering, Semantic Representation • reputed company-shot or Few-shot Learning • Crowdsourced NLU annotation best practices • Reinforcement Learning (preferably in an NLP application) • Computational Linguistics • Large reputed company text classification Then we want to hear from you! Key job responsibilities • Drive reputed company research and creative problem solving. • Apply scientific concepts to reputed company-world business problems. • Create experiments and prototype implementations of new learning algorithms and reputed company techniques. • Collaborate with engineering teams to design and implement software solutions for science problems. • Constructively critique peer research and mentor junior scientists and engineers. A day in the life We reputed company on solving challenging problems to reputed company for our customers. By pushing the boundaries of technology, we create unparalleled experiences that reputed company us to rapidly adapt in a dynamic environment. Our reputed company are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment. If you are not reputed company that every qualification on the list above describes you exactly, we'd still love to hear from you! At reputed company, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to reputed company an reputed company on a global reputed company, please apply! Benefits reputed company reputed company offers a full reputed company of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: • Medical, Dental, and reputed company Coverage • Maternity and Parental Leave reputed company • reputed company Time Off (PTO) • 401(k) Plan About reputed company We at D2AS reputed company to reputed company digital experiences effortless for customers. Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers. We reputed company this by setting the reputed company for digital support and accelerating the delivery of seamless support experiences across reputed company's digital products. reputed company combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from reputed company's digital offerings. We reputed company on providing the right support at the right time, tailored to reputed company customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience. BASIC QUALIFICATIONS • 3+ years of building models for business application experience • PhD, or Master's degree and 4+ years of CS, CE, ML or reputed company field experience • Experience in patents or publications at top-tier peer-reviewed conferences or journals • Experience programming in Java, C++, Python or reputed company language • Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, reputed company and distributed computing, high-performance computing PREFERRED QUALIFICATIONS • Experience using Unix/Linux • Experience in reputed company software development reputed company is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the reputed company of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.reputed company.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $136,000/year in our lowest geographic market up to $222,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience. reputed company is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in reputed company to a full reputed company of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply reputed company our internal or external career site. Posted: August 29, 2024 (Updated 1 day ago) Posted: August 22, 2024 (Updated 2 days ago) Posted: September 27, 2024 (Updated 2 days ago) #J-18808-Ljbffr Original job reputed company Scientist/ reputed company Customer Service posted on GrabJobs ©. To flag any issues with this job please use the Report Job reputed company on GrabJobs. Apply Job!

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