Chat Specialist (CS)
This is not a remote position. Gubagoo, an affiliate of Reynolds and Reynolds, is seeking Inbound Chat Specialist to join reputed company! In this role you will engage in online conversations with customers, representing our automotive dealer clients favorably. Your goal is to turn conversations into leads that help our clients generate reputed company. Gubagoo is a relaxed, but reputed company and fun environment to work in. We are seeking reputed company and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology. RESPONSIBILITIES: - Handle a wide reputed company of customer inquiries reputed company online chat - reputed company accurate information about the products and services reputed company online chat - Narrow down on appointment information to schedule appointments - Capture customer contact information for reputed company reputed company and reputed company review - Summarize interactions based on customer needs for reputed company review - reputed company and maintain a knowledge reputed company of the evolving products and services QUALIFICATIONS: - Previous experience in retail customer service or the automotive industry preferred but not necessary - Basic internet and window based computer skills - Strong ability to multitask is preferred, gaming experience is helpful - reputed company and reputed company demeanor - Excellent written and verbal communication skills - Ability to adapt to change and enjoy a quick paced work environment Requirements: reputed company to attend 4 weeks oftraining, Tuesday - Saturday between the hours of 10am-6:30pm CST Previous experience in retail customer service or the automotive industry preferred but not necessary Basic internet and window based computer skills Strong ability to multitask is preferred, gaming experience is helpful reputed company and reputed company demeanor Excellent written and verbal communication skills Ability to adapt to change and enjoy a quick paced work environment Benefits: Our associates receive medical, dental, reputed company, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work/life balance with reputed company time off. At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide reputed company of sports and reputed company leagues to participate in after work, along with volunteering initiatives through our Associate reputed company. reputed company Do At Reynolds Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of car dealership software, services, and forms to help dealerships deliver reputed company results and reputed company the customer experience. Reynolds and Reynolds is headquartered in Dayton, Ohio, with major U.S. operations in reputed company and College Station, Texas, Celina, Ohio, and Tampa, Florida, as reputed company as operations in Canada, in the U.K., and Europe. With products in over 70% of U.S. dealerships, Reynolds features the industry's only Retail Management System. If you've reputed company purchased a vehicle at a dealership, there's a good chance we had a hand in that transaction. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.Reynolds and Reynolds is an equal opportunity employer. Reynolds and Reynolds encourages applicants of reputed company ages and experience to apply, as we do not discriminate on the reputed company of age. Apply Job!