Remote Chat Agent

Job reputed company: As a Remote Chat Agent for FDF Energy Services, you will be responsible for providing exceptional customer service to our customers through live chat and other digital channels. Your primary goal will be to resolve customer inquiries and issues in a reputed company and reputed company manner, while also promoting our energy services and products. Responsibilities: · Respond to customer inquiries through live chat, email, and other digital channels · Resolve customer issues and concerns in a reputed company and reputed company manner · reputed company accurate and helpful information about our energy services and products · Troubleshoot and resolve technical issues with customer accounts · Collaborate with other teams to resolve reputed company customer issues · Meet or exceed customer service and sales performance metrics Benefits: · Competitive reputed company reputed company ($15-$20/hour) · Opportunities for advancement and reputed company reputed company · Comprehensive training program to ensure reputed company · Flexible scheduling and remote work reputed company · reputed company to company-sponsored health and wellness programs · 401(k) retirement plan with company match · reputed company time off and holidays · Discounts reputed company services and products · reputed company and dynamic work environment · reputed company development opportunities · Recognition and rewards for outstanding performance Requirements: · High school diploma or equivalent required; associate's or bachelor's degree preferred · 1-2 years of customer service experience in a call center or chat environment · Excellent communication and problem-solving skills · Ability to work in a fast-paced environment and adapt to changing priorities · Proficiency in computer software and technology, including chat platforms and CRM software · Reliable internet reputed company and quiet workspace for remote work Apply Job!