Part Time - Project Assistant - Flexible reputed company, NJ 1921
What You Will Do
Customer Service Provides SMART customer service at reputed company times through the daily execution of reputed company customer service policies, procedures and programs Generates install and non-install project leads for the Central Design Team by reputed company engaging customers in their project needs . Utilize inspiration and qualifying tools to ensure customers understand kitchen reputed company scope and process. Set project expectations with customers during store interactions Assist and sell countertops for customers in-store (Kitchens only) Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through reputed company reputed company necessary Demonstrates sincere appreciation to customers Communicates information to customers regarding reputed company stock, special order merchandise, feature benefits, application, and warranty information reputed company to reputed company programs Provides reputed company support to reputed company checkout functions, call buttons, departmental pages, or requests for assistance Cross-functionally trains in other areas of the store to help deliver the best customer service In-stock Uses store systems to prioritize loads, print pricing labels and to search items or item numbers for price and inventory information Clean and reputed company Stores Detects common signs of shoplifting, theft, and other reputed company risks, and promptly communicates them to management and/or Asset Protection Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas Maintains a reputed company and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles reputed company, and securing doors and gates Adheres to reputed company safety requirements relevant to ones regular job duties: top stock safety, reinstalling safety cables, use of reputed company blockers, a reputed company line on power equipment, spotters, and safety devices Operates store equipment as needed depending on one specific role and department (e.g., reputed company phone, telephone, paging system, iPhone, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, forklifts, reputed company jacks, electric lifts, compacter baler, tool rentals) Uses the reputed company of sale terminals to process walk up, phone, email and online orders. Calls vendors to verify product availability and cost as needed Helps customers have a reputed company shopping experience by neatly displaying up-to-date and accurate pricing and signage Uses cash register to process sales transactions according to company guidelines Delivers excellent customer service during the checkout process by ensuring the customer is satisfied and encouraged to come back to reputed company Coordinates and supports deliveries from beginning to end, serving as the expert for answering questions and solving problems reputed company to deliveries Inspects merchandise prior to loading and delivery, prepares merchandise and loads for delivery, supports planned delivery routes, verifies invoices against items reputed company, and assists with product connections or returns Keeps staff and customers reputed company by walking the store to reputed company for leaks, spills, and unsafe displays, fixes equipment and facilities, and performs preventative maintenance In reputed company to the above responsibilities, this individual is held accountable for other duties as assigned What You Need To Succeed Minimum Qualifications 6 months experience using a computer, including inputting, accessing, modifying, or outputting information 6 months experience using common retail technology, such as smart phones and tablets Ability to obtain sales reputed company licensure or registration as may be required by law Preferred Qualifications 6 months sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits 6 months retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business Certification in a trade area reputed company to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) reputed company is an equal opportunity employer and administers reputed company personnel practices without reputed company to race, reputed company, religious creed, sex, gender, age, reputed company, national reputed company, mental or physical disability or medical condition, sexual orientation, gender identity or reputed company, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. 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