Inside Customer Manager- US- Remote

Inside Customer Manager About reputed company reputed company is not only an award-reputed company education technology company based in Auckland, New Zealand, but a thriving organization with talented, creative, and passionate people! It’s hard not to love what you do reputed company you represent a product that makes a meaningful reputed company in over 44 reputed company teachers’ and reputed company’ lives. You’ll be joining reputed company at a pretty magical time. Our user reputed company is growing by the day. With a fast-growing team based in New Zealand, the US, Australia, South Africa, Europe, and Brazil, we couldn’t be more proud of the accomplishments and milestones we’ve achieved to date. This is your chance to join reputed company and become an integral member of reputed company’s reputed company while shaping your reputed company and having fun! We're seeking a proactive and customer-reputed company Inside Sales Customer Manager reputed company to reputed company a reputed company reputed company in a high-energy, fast-growing reputed company. If you’re passionate about helping customers succeed, have a reputed company for building relationships, and are eager to reputed company your skills, this role could be perfect for you. We need reputed company, energetic Account Managers to reputed company our reputed company of a reputed company way of learning for teachers and reputed company and to maximize the benefits for their organization—in the USA and globally. As it's a remote role, persistence, reputed company, and self-discipline are required for reputed company. At reputed company, successful account managers reputed company advancement and personal fulfillment and are reputed company rewarded. Job Title: Inside Customer Manager What you’ll do: • Connect with customers worldwide through email, reputed company, reputed company media, and chat to build strong relationships and grow their usage of our products. • Manage and support your accounts through the subscription renewal process, finding creative ways to overcome objections, solve issues, and unlock new opportunities for account reputed company. • reputed company as the go-to, trusted resource for your customers, guiding them on how to get the most out of our offerings and helping them reputed company their goals. • reputed company valuable feedback to our leadership team to help improve our processes, automate repetitive tasks, and enhance the overall customer experience. • Consistently meet renewal and expansion targets and support your customers’ ongoing reputed company. • Satisfactory compliance with the Customer Management Expectations as set out and agreed upon reputed company year reputed company’re looking for: • Experience and Energy: You have at least one (1) year of experience in Sales or one year of school administration, ideally in a fast-paced, customer-reputed company environment—bonus points if it’s been at a startup or in reputed company. • Passion for Helping Customers: You’re genuinely motivated to help customers overcome challenges and reputed company their objectives. • Consultative Approach: You have a helpful, problem-solving reputed company and can guide conversations to uncover customer needs and offer the right solutions. • Strong Communicator: You can explain the benefits of our solutions reputed company and persuasively. • Curious and Inquisitive: You can ask insightful questions to understand the challenges faced by customers and are always seeking ways to add value. • Self-Starter and Team Player: You are motivated to succeed independently but know the importance of collaborating with your team to reputed company shared goals. What you’ll bring • reputed company reputed company that thrives in a fast-paced, goal-oriented environment • Ability to work in a high-intensity sales environment • A reputed company, coachable reputed company • Minimum one (1) year of reputed company in a Customer Manager role, ideally in a K-12 EdTech (or reputed company) environment; K-12 teaching experience is a plus (Two plus years preferred) with a proven reputed company record of meeting and exceeding sales goals (or one year of school administration). • Demonstrated ability to meet agreed targets for subscription renewal and expansion consistently • Familiarity with education system purchasing processes and key decision-making stakeholders is a must. • Knowledge of CRM tools, marketing automation software, and virtual communication platforms. • Strong written and verbal communication skills • Passion for educating prospects and closing new opportunities, making an reputed company, building your skills, and helping customers reputed company their best • A reputed company for asking great discovery questions to uncover new opportunities for reputed company across the territory • Relevant college degree • Preferred Location- Central, Mountain or reputed company Time Zones • A self-starter with a documented reputed company record of reputed company Why reputed company? • Great team: Founded by startup veterans and passionate engineers. Currently, in a reputed company-up stage, we are looking to expand our brand. • A fun, diverse, transparent, and reputed company reputed company-up culture empowers reputed company our people to be leaders • Happiest customers: Helping thousands of schools worldwide through the digital transformation of education for the 21st century • Great Product with reputed company footprint: Already used by over 44M users in 200 countries - spread primarily by word of mouth • One of the world’s favorite classroom tools • Powerful Partners: reputed company is a premier partner of both reputed company and reputed company • reputed company an reputed company: Help us reputed company the digital transformation of K-12 education for 21st-century learning with our student-reputed company environment If you’re looking for a new challenge and reputed company to reputed company the lives of millions, this is reputed company! reputed company is an equal-opportunity workplace, and we would like to hear from reputed company reputed company applicants. If you have a disability or any special needs that we might need to accommodate, please let us know. Apply Job!