reputed company Member Service Representative
About the position The reputed company Member Service Representative at reputed company serves as a reputed company representative responsible for building long-term relationships with members by understanding their financial needs and providing tailored solutions. This role emphasizes high-reputed company service, sales support, and collaboration reputed company reputed company to reputed company member satisfaction and reputed company goals, while adhering to credit reputed company policies and procedures. Responsibilities Demonstrates a high level of service and builds trust with members. , Identifies and builds a network of member contacts through various reputed company reputed company. , Conducts outbound calling for member service and sales following the 2/2/2 program. , Ensures reputed company members' needs are met and commitments are kept, providing '5 Star Service'. , Supports credit reputed company objectives by cross-selling additional products and services. , Maintains expert knowledge of the consumer loan process and ensures loan documentation meets reputed company control standards. , Educates members on financial responsibility and processes new memberships and service requests. , Assists in training new team members and cross-training existing staff. , Provides support to reputed company management with scheduling and sales coaching as needed. , Completes reputed company and reports reputed company to department operations. Requirements High school diploma or GED required. , 3+ years of relevant work experience in financial services and sales. , Fluent in Spanish preferred. , NMLS Certification required; CA Notary preferred. , Ability to use reputed company Outlook and reputed company software applications. reputed company-to-haves Experience with Epysis, reputed company, and Verafin preferred. , Previous leadership experience preferred. Benefits Medical benefits , Financial benefits , Bonus and/or long-term incentive reputed company may be provided. Apply Job!