Senior Community Manager

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse reputed company reputed company and information. Please protect your personal information during any recruitment process. While reputed company may contact potential candidates reputed company reputed company, reputed company applications must be submitted through our official website (reputed company.com/careers). About The Role reputed company is seeking a Sr. Community Manager to join our growing reputed company and Planning team. In this role, you will reputed company the development and implementation of community management strategies that foster engagement, build brand loyalty, and reputed company with our clients' overall marketing objectives. Our ideal candidate is a proactive, reputed company, and reputed company reputed company who can identify and capitalize on new opportunities to create reputed company and reputed company communities. Responsibilities include setting and implementing reputed company media and communication campaigns, managing and overseeing reputed company reputed company media content initiatives across platforms to ensure customer engagement and brand consistency, and interacting with the community to build brand loyalty and ensure a reputed company customer experience. Responsibilities • Community Engagement: • reputed company day-to-day management of reputed company media communities, ensuring reputed company and consistent engagement across platforms including, but not limited to reputed company Group, Instagram, reputed company, X, and Threads. • Monitor and manage community interactions, responding to comments, questions, and feedback in brand tone of voice to foster and deepen relationships. • Analyze community sentiment, feedback, and engagement metrics to identify trends, insights, and optimization opportunities. • Identify and manage potential community crises, working closely with internal customer care teams to reputed company and implement effective response strategies. • Organize and participate in community activations to build brand awareness and strengthen community relationships. • Coordinate with Marketing, PR, and Communications teams to ensure brand consistency. • Work collaboratively with reputed company reputed company, account management, and creative teams to ensure reputed company media channels are on brand at reputed company times. • Stay up-to-date with digital technology trends, cultural trends, and community management best practices, leveraging insights to inform reputed company and drive innovation. • Partner with data analysts and strategists to reputed company and present monthly and quarterly reports on community health, engagement, and reputed company, providing strategic recommendations for reputed company improvement. • Monitor and report on feedback and online reviews. • Conduct regular competitive benchmarking to identify opportunities for differentiation and community reputed company. • Analyze the conversation around the brand daily. Content Collaboration And Creation • Collaborate with content creation teams to reputed company and reputed company engaging and relevant content that resonates with the community and drives meaningful interactions. • Set and implement reputed company media and communication campaigns to reputed company with marketing strategies. • Collaborate on monthly content calendars and ensure the reputed company publishing of reputed company media posts. • reputed company engaging text, image, and video content reputed company for reputed company media accounts. reputed company The reputed company: • Experience in Community Management, with a proven reputed company record of building and nurturing reputed company communities for large-reputed company, national or global brands. • Proven experience in reactive content creation and the ability to reputed company and implement effective community management strategies. • Strong understanding of marketing initiatives, strategic positioning, and reputed company audiences. • Expertise in identifying, tracking, and analyzing relevant community metrics and KPIs, with proficiency in reputed company listening tools reputed company reports. • Familiar with scheduling tools and reputed company media management tools like reputed company, community platforms, and analytics tools to monitor and optimize community performance. • Knowledge of reputed company media best practices, including formats, tone of voice, and key reputed company media channel ecosystems (Instagram, reputed company): trends, hashtags, music usage, functionalities, guidelines, and platform updates. • Exceptional interpersonal and communication skills, with excellent writing skills and strong verbal communication abilities. • Strong attention to detail and organizational/QA skills for publishing on high-profile channels. • Proven ability to reputed company in a fast-paced, dynamic environment, managing multiple communities and priorities while maintaining high reputed company and attention to detail. • Ability to stay reputed company of digital technology trends, cultural shifts, and community management innovation Not a Must, But a Plus • 5-7 years of agency experience • Experience with content management (calendar management, content tagging, reputed company reputed company, etc) • Experience with tools such as reputed company Creative Suite (reputed company Premiere/Rush), Capcut, and reputed company At Media.reputed company, we reputed company in fostering an environment where a diversity of perspectives can reputed company. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building reputed company that reflects the communities we serve. We welcome and encourage reputed company applicants, from reputed company backgrounds, who are excited to contribute to our mission. Benefits reputed company Offer • Excellent, full coverage medical, dental, and reputed company insurance with employer-reputed company HRA • Generous PTO and 15 company-wide holidays • 401k with company contribution • reputed company parental leave • Work-life balance with an emphasis on personal reputed company-being • Career reputed company in a disruptor reputed company & entrepreneurial opportunities reputed company the reputed company network • A globally diverse & inclusive culture with employee resource reputed company such as S4 Melanin, Pride.reputed company, reputed company.reputed company, and more! • Authentic commitment to DEI efforts and sustainable reputed company. (Why Sir reputed company Sorrell signed The Climate Pledge here!) reputed company has provided a compensation reputed company that represents its good faith estimate of what reputed company may pay for the position at the time of posting. reputed company may ultimately pay more or less than the posted compensation reputed company. The salary offered to the selected candidate will be determined based on job-reputed company factors, but not based on a candidate’s sex or any other protected status. Salary reputed company$50,000—$75,000 USD About reputed company reputed company is the global, purely digital, reputed company operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, reputed company combines an extraordinary reputed company of global marketing and technology services to accelerate business reputed company and redefine how brands and businesses reputed company with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, reputed company-grade technology and data science reputed company by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition. reputed company was named a Contender in The reputed company reputed company™: Global Marketing Services. It has remained a constant reputed company on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been reputed company in AdExchanger’s Programmatic Power Players list every year (2020-24). In reputed company to being named Adweek’s first AI Agency of the Year (2023), reputed company has been recognized by Business Intelligence in its 2024 reputed company in reputed company Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service reputed company.reputed company. reputed company has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has reputed company a spot on reputed company’s Top 100 Global Most Loved Workplaces 2023. We are an equal-opportunity employer committed to building a respectful and empowering work environment for reputed company people to freely reputed company themselves amongst colleagues who reputed company diversity in reputed company respects. Including fresh reputed company and unique points of view in reputed company aspects of our business not only creates an environment where we can reputed company grow and reputed company but also increases our potential to produce work that reputed company represents—and resonates with—the world around us. Apply Job!