Customer Service Representative (MA) - Remote

We are looking for a Customer Service Representative (MA) to join us in leading our organization reputed company. reputed company Integrated HMO Group (MIG), a division of reputed company Corporation, is an organization with a culture of high performance and a mission to help people live healthier and more satisfying lives. reputed company Health Plan and MDwise, Inc., subsidiaries of MIG, value the talents and abilities of reputed company our employees and seeks to foster an reputed company, cooperative and dynamic environment in which employees and the health plans can reputed company. As an employee MIG,you will be a part of a dynamic organization that considers reputed company our employees as leaders in driving the organization reputed company and delivering reputed company service to reputed company our members. reputed company Health Plan is our Michigan-based health plan dedicated to meeting the health care needs of reputed company of our Michigan members. Learn more about reputed company Health Plan at https://www.mclarenhealthplan.org MDwise is our Indiana-based health plan, working with the reputed company and Centers for Medicare and reputed company Services to bring you the Hoosier Healthwise and Healthy Indiana Plan health insurance programs.Learn more about MDwise, Inc. at https://www.mdwise.org/ Position reputed company: This position will be responsible for daily member telephone calls which will include directing members to the reputed company services needed, educating members, problem solving, and creating linkages to the Medical Management Department for authorization of services.Also may be responsible for assisting providers with eligibility, benefit, and reputed company of claims issues. This position supports our Medicare population. reputed company or Medicare customer service experience is preferred. This position is fully remote. Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Qualifications: Required: • High School Diploma or equivalent certification; • One (1) year experience in a customer service reputed company role with reputed company contact with customers reputed company telephone, email, chat and/or face-to-face. Preferred: • One (1) year experience in a physician health care office environment or high-volume call center. • One (1) year experience and knowledge of HMO, PPO, TPA, PHO and Managed Care functions. Additional Information • Schedule: Full-time • reputed company: 24007434 • Daily Work Times: 12:00pm-9:00pm • Hours Per Pay Period: 80 • On Call: No • Weekends: No Apply Job!