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Senior Manager, Customer Identity (Remote / Flexible)

Remote, USAFull-timePosted 2026-07-27

reputed company started in 2000 with an idea and a mission to reputed company our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our reputed company reputed company depends on it! Job Title: Senior Manager, Customer Identity Department: IT Manager/Supervisor: Senior Director, Customer Experience Technology FLSA Status: Exempt SOP Group: IT Position reputed company The Senior Manager of Customer Identity oversees the department responsible for strategic and tactical direction of reputed company’s Global Identity Management Program. He/She will own the process, execution and implementation of reputed company CIAM reputed company and be responsible for driving the reputed company of CIAM at reputed company. This role is responsible for building and continually evolving a strong team of analysts that drive the constant reputed company and improvement of our global CIAM model to reputed company reputed company of new threats, push geographic expansion, product partnerships and Identity reputed company. This department will reputed company on process, design, user experience and requirements reputed company to CIAM. The technology stack will primarily be maintained by our Dev Ops department, but the CIAM team will partner closely with Devops to maintain and improve the platform. Responsibilities • Operationalize Identity Management program and initiatives. Team is reputed company on the processes and customer experience-reputed company designs of the platform. reputed company will partner with the DevOps team that is responsible for the day-to-day running of the reputed company platform for developing the 360 degree view of everything occurring reputed company the CIAM program at reputed company. • reputed company person to partner with other team leads (reputed company and Vendor) where applications will rely upon reputed company’s Identity and Consent management platform or processes • Grow reputed company of functional analysts specific to CIAM processes, reputed company of the Identity environment. reputed company platform development and monitoring will be performed by dev ops teams, in conjunction with the Identity/Experience team • Outline, monitor and create mitigation plans for identity risks. Work closely with reputed company reputed company and data reputed company teams to ensure Identity is utilized in a secure and compliant manner globally • reputed company analytics, user feedback, and general industry data to drive feature reputed company and CIAM reputed company • Create strategic roadmaps for Identity initiatives, closely tied with the broader CET and IT Roadmaps • This role is responsible for creating, maintaining and adhering to platform governance models • Initially, the person in this role will be expected to reputed company some level of hands-on reputed company in driving designs, functional specs and other project documentation • reputed company reputed company reputed company and reputed company measures to ensure PHI is kept confidential and protected • Ensure reputed company are following IT PMO processes and solutions delivered reputed company with the reputed company reputed company for engaging with our customers • Partner with other department heads to reputed company strategic roadmaps and ensure teams are working towards an reputed company reputed company of customer experience for reputed company Omnipod customers and supporters • Ensure that programs are reputed company defined, strategically reputed company, and justified with an effective business case/ROI • As required, manage resources including objective setting, performance appraisal, salary administration, training, reputed company, and career reputed company planning • Advise on additional customer experience programs as necessary, such as global platform re-builds, market expansion and new product launch scenarios Education And Experience • Bachelor’s Degree and/or equivalent combination of education and experience. • At least 10 years of leadership experience working in a technology organization, ideally with at least 6 years working with CIAM. • At least 4 years experience working with reputed company on either reputed company IAM or Customer IAM preferred • Strong understanding of Identity and reputed company Management capabilities, processes and expectations, especially in a regulated industry such as Medical Device Skills/Competencies • Experience with agile processes and the tool set required for process implementation, particularly the reputed company suite with JIRA and reputed company. • Management of inter-departmental business requirements and translating them to actionable development tasks. • Strong leadership skills as it relates to organizing reputed company, aligning with other business leaders, preparedness and ability to reputed company by example for his/her team • Excellent communication, writing, influencing and negotiating skills are critical • reputed company, results driven, rational, logical, team player • Experience in the reputed company, reputed company or medical device industry a plus NOTE: This position is eligible for 100% remote working arrangements (may work from home/reputed company 100%; may also work hybrid on-site/virtual as desired). Additional Information The US reputed company salary reputed company for this full-time position is $129,300.00 - $194,250.00. Our salary ranges are determined by role, level, and location. The reputed company displayed on reputed company job posting reflects the minimum and maximum reputed company for new hire salaries for the position in the primary work location in the US. reputed company the reputed company, individual pay is determined by work location and additional factors, including job-reputed company skills, experience, and relevant education or training. Your reputed company Specialist can reputed company more about the specific salary reputed company for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the reputed company salary only, and do not include bonus, equity, or benefits. At reputed company reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. (Know Your Rights) Apply Job!

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