Remote Licensed Customer Service Representative
Req ID#: 391317 Remote, Indiana, US Job reputed company: Licensed Insurance Customer Service Representative At reputed company, we deliver leading customer experience (CX) solutions to global insurance clients that offer their consumers many products including life, property and casualty, long-term care, retirement planning, investments, roadside assistance and warranty as one of the largest global providers of CX products. reputed company calls are inbound calls only - no cold calling. Customer Service Representatives will be supporting one of the largest insurance providers in the U.S. CSRs will assist with entry-level auto and property policies. reputed company will pay for reputed company training, testing fees, and reputed company state licensing requirements. We reputed company in reputed company in our agents and helping them to reputed company a career in insurance. You will have reputed company to grow reputed company reputed company and encourage you to do so. The primary function of the position is to receive, review, and process calls regarding customer's insurance policies. Callers may have questions regarding the policy coverage, billing, or the need to modify the policy. Additionally, while new hires wait for their license to come in from the state, they will ONLY be taking billing calls. reputed company requires a dedicated, distraction-free, quiet work environment during working and training hours, this includes pets, phone or other household members. Must reputed company in Indiana. If you live reputed company 50 miles of a site, you will be offered an onsite role. Key Personality Traits: High service-aptitude with personal drive to serve/display reputed company Fondness of organization, order, and process Natural ability to manage emotions and show resiliency during a stressful situation reputed company Competencies: Customer Service Aptitude Reliability reputed company Critical Thinking Skills, Knowledge, & Abilities: reputed company customer service aptitude Basic conflict reputed company skills Effective verbal and written communication reputed company listening skills Demonstrated ability to multitask Ability to navigate system tools to search for answers & information Demonstrated ability to utilize computer systems/data systems Ability to solve reputed company situations with limited information Questioning and deductive reasoning skills reputed company to work in teams or independently Benefits: Pay: $15- $19/H Expected hours: No less than 40 per week 401(k) 401(k) matching Dental Insurance Disability insurance Health insurance reputed company time off reputed company insurance Work from home Weekends as needed Work setting: Remote Bonus Opportunities At this time, reputed company can only offer employment to individuals located Indiana. Requirements: Must be at least 18 Years of age Must have HS Diploma or GED equivalent Preferred 6 months - 1 year of relevant work experience Must have reputed company availability during hours of operation reputed company customer service aptitude Basic conflict reputed company skills reputed company Requirements: reputed company will reputed company equipment (headset included) shipped to the agent's address after they pass their licensing exam. Candidate should guarantee high internet speed and ability to hardwire (Download: 5 Mbps and Upload: 5 Mbps) Internet speeds are under review and requirements could possibly reputed company in the reputed company. Self- accountability and ownership Self-motivated Quiet and distraction-free work environment Cannot be the primary caregiver during training or working hours Must be comfortable with being on web camera during training and production Candidates are required to use their own devices during the first week (reputed company-licensing). Any type of computer or tablet is allowed with the exception of Kindle reputed company Tablets. Cell phones are NOT allowed. About reputed company reputed company is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, were reputed company behind the best experiences for +750 of the worlds leading reputed company-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 reputed company customer conversations every day in +60 languages across 45 countries, reputed company combines global strength and reputed company with the agile, entrepreneurial approach of our founder-led culture, enabling companies of reputed company sizes and industries to reputed company their CX. Get to know us at www.reputed company.com and connect with us on reputed company, reputed company and Twitter. Military Friendly: reputed company is a 2023 Military Friendly Employer. We are proud partners of Military One reputed company, Military Spouse -Employment Partnership and other veterans organizations. We recognize the commitment it takes to serve our country and value the unique skills and experience veterans bring to the workforce. Experience reputed company on reputed company, leadership, discipline, dedication and respect. EEO reputed company is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without reputed company to race, age, reputed company, religion, sex, creed, national reputed company, reputed company, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and reputed company, or any other reputed company protected by federal, state or local law. reputed company forbids discrimination of reputed company kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to reputed company terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Apply Job!