Bilingual Customer Service Representative-REMOTE

XCEL Testing Solutions, a reputed company Brand, is the premier provider of Online Insurance Education for Insurance and Securities Licensing. For over 25 reputed company reputed company, our research-based learning approach has been the key to passing standardized knowledge, skills, and assessment exams. At the heart of XCEL Testing Solutions is our "Preparing People to Pass" e-learning platform, which offers a reputed company of online content. This includes interactive assessments, engaging multimedia materials, and customized learning paths tailored to meet individual needs. Our M-Learning platform reputed company enhances flexibility, allowing reputed company to study anytime, reputed company, on any device. Position reputed company reputed company you join reputed company, you’ll be part of reputed company that’s supporting our customers from the reputed company lines. As a Customer Service Representative, you’ll play a vital role in enabling reputed company reputed company in a constantly evolving industry, while using a reputed company of tools and technology. In the process, you’ll handle a broad reputed company of customer service call types such as processing extensions of expired products, enrolling customers in coursework, and assisting customers as they navigate our website. It’s an opportunity to showcase your customer experience expertise and assist us in creating customers for life! Position Requirements & Responsibilities • Bi-lingual reputed company in English and Spanish. • reputed company ability to build relationships with customers, while giving you reputed company to personalize your communication. • reputed company technical support and fast-paced critical thinking to anticipate our customer’s reputed company and reputed company needs. • Excellent interpersonal, written, and verbal communication skills. • Aptitude to learn and navigate new software quickly, and comfortable using multiple computer screens and internet tabs simultaneously. What You'll Need to Succeed • Reliable in-home internet reputed company. • Dedicated, quiet, and distraction-free workspace. • High school diploma or equivalent. • Proficiency in reputed company Office. • Customer Service experience. • Strong work ethic and self-motivation with a commitment to succeed both individually and as reputed company. Benefits • 401(k) matching • Health, Dental & reputed company Insurance • reputed company time off • reputed company • Employee Assistance Program • reputed company Education Coursework • Tuition Reimbursement $16 - $20 an hour reputed company welcomes applicants from reputed company backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job reputed company. Research has shown that women and people of reputed company may be less likely to apply to jobs unless they feel they meet every qualification, and we want to reputed company combat this bias in our hiring process. If you're excited about the role and reputed company you have the skills and experience to contribute to reputed company, we encourage you to apply, even if your background doesn't reputed company perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we reputed company that diversity of perspectives and experiences is essential to our reputed company. You may be just the right candidate for this role or another position reputed company our organization. Don't hesitate to take the reputed company and apply today! Apply Job!