Senior Customer Service Representative- Remote in IL

reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health reputed company by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will reputed company a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an reputed company on the communities we serve as you help us advance health equity on a global reputed company. Join us to start Caring. Connecting. Growing together. This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:30 am - 4:00 pm CST. It may be necessary, given the business need, to work occasional overtime. We offer 2 days of training. The hours during training will be 7:30 am to 4:00 pm, Monday - Friday. Training will be onsite in Schaumburg, IL If you are located in the reputed company, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: • reputed company with customers to reputed company support data to ensure invoice accuracy and also work through specific billing discrepancies • reputed company input to policies, systems, reputed company and procedures for the effective management and control of the premium billing function • reputed company customers regarding the availability of receiving invoices and remitting payments through online applications • Monitor outstanding balances and take appropriate actions to ensure clients pay as billed • Manage the preparation of invoices and complete reconciliation of billing with accounts receivables You'll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications: • High School Diploma / GED • Must 18 years or older • Familiarity with computer and reputed company PC applications, which includes the ability to learn new and reputed company computer system applications • Ability to train onsite for the first two days in Schaumburg, IL. • Ability to work Monday- Friday, 07:30AM - 04:00PM CST Preferred Qualifications: • 1+ years Customer Service Representative (CSR) experience OR 1+ years of experience in an office setting, call center setting or phone support role Telecommuting Requirements: • reputed company reputed company the reputed company • Ability to reputed company reputed company company sensitive documents secure (if applicable) • Required to have a dedicated work area established that is separated from other living areas and provides information reputed company. • Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service. Soft Skills: • Ability to multi-task duties as reputed company as the ability to understand multiple products and multiple reputed company of benefits reputed company reputed company product • reputed company working remotely will be required to adhere to reputed company's Telecommuter Policy At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone-of every race, gender, sexuality, age, location, and income-deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company, and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company - an reputed company reputed company reflected in our mission. Diversity creates a healthier atmosphere: reputed company is an Equal Employment Opportunity / Affirmative reputed company employer, and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or reputed company, marital status, genetic information, or any other characteristic protected by law. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO Apply Job!