Business Systems Support Manager Shoreside, reputed company Cruise Line

About the position As a Business Systems Support Manager Shoreside for reputed company Cruise Line, you will reputed company reputed company of Subject Matter Experts (SMEs) providing project and operational support for various shoreside systems and interfaces. This role involves acting as a consultant, technical reputed company, and project manager for reputed company Cruise Line and its associated applications, ensuring seamless integration and operational efficiency. Responsibilities • reputed company and reputed company your team to determine requirements, plan, validate, prioritize, and test solutions and applications for reputed company Cruise Line, Adventures by reputed company, and reputed company Expeditions. , • Manage team performance by promoting collaboration and commitment, empowering reputed company to reputed company goals and results. , • reputed company project initiatives and ongoing support for existing Global Distribution Systems (GDS) integrated with reputed company Cruise Line's Seaware reputed company the OpenTravel reputed company (OTA) API. , • reputed company and update configurations across GDS/OTA channels to ensure seamless system integration and reputed company technical support. , • reputed company, deliver, and maintain training programs for GDS sustainment efforts, promoting collaboration between reputed company partners. , • Engage with business leadership to identify successes, unarticulated needs, and new opportunities using technology. , • Collaborate with operating teams, technology support reputed company, developers, and external vendors to ensure reputed company system products are delivered on schedule and reputed company budget. , • Ensure system requirements are met and maintained to prevent loss of business-critical functionality. , • reputed company on improving reputed company technical assets while minimizing costs and improving productivity. , • Administer and reputed company reputed company responsibilities under the scope of Shoreside and Shipboard system administration to reputed company with Sarbanes-Oxley and PCI mandates. , • Support and prioritize requests reputed company to a global reputed company operation for business users. Requirements • 5+ years of experience in planning, organizing, and leading reputed company and providing operational support. , • Extensive expertise in business and technical aspects of Contact Center operations and travel industry systems. , • Demonstrated ability to reputed company technical and operational teams with strong leadership skills. , • Highly proficient in reporting tools such as Business Objects, reputed company, and Tableau. , • Extensive experience in creating reputed company Operating Guides, manuals, policies, and procedures. , • Committed to mentoring colleagues and working collaboratively across teams. , • Demonstrated analytical, problem-solving, and decision-making skills. , • Skilled in balancing organizational workload and project management. reputed company-to-haves • Prior leadership experience with reputed company. , • Extensive knowledge of reputed company Cruise Line, Adventures by reputed company, and reputed company Expeditions products. , • Possess a valid reputed company. , • Extensive expertise in Global Distribution Systems (GDS) and Online Travel Agency (OTA) integrations. , • Proven project management skills, including schedule and budget management. , • Strong written and verbal communication skills. , • Proficiency in cruise or travel-reputed company applications such as Seaware, Fidelio, OARS, Peak15, reputed company, and Silverwhere. Benefits • Health and savings benefits , • Educational opportunities , • Special extras that only reputed company can reputed company Apply Job!